Senior Product Manager – Commerce Growth

This is a fully remote position, open to applicants in India.

📋 Description

• Take full ownership of the payments adoption strategy, including the comprehensive roadmap, operational plan, and commercial objectives.

• Create, implement, and refine partner incentive programs, incorporating eligibility frameworks, qualification criteria, payout structures, and safeguards against abuse.

• Manage partner-oriented product interfaces for program discovery, progress tracking, earnings visibility, and suggested actions.

• Oversee unit economics, which encompass customer acquisition costs, payback periods, contribution margins, and program budgets.

• Establish a robust experimentation framework utilizing randomized testing, holdout groups, and incrementality analysis.

• Employ growth-hacking methodologies throughout the adoption funnel via segmentation, lifecycle triggers, in-product prompts, and targeted marketing campaigns.

• Lead negotiations with major agency partners and oversee tailor-made agreements.

• Own the monthly performance report detailing adoption rates, retention metrics, cost efficiency, and overall program health.

• Collaborate with Analytics, Finance, Risk, and Commerce platform engineering teams on measurement, controls, and infrastructure development.

• Propel payments adoption and transaction volume expansion for HighLevel’s Commerce division.

⛳️ Requirements

• 8–10 years of experience in product management.

• Proven experience in managing a growth, partner, referral, or incentive program where the commercial mechanics were the product.

• Confidence in owning a commercial outcome from start to finish, including acquisition costs, payback timelines, contribution margins, and defending these metrics to a finance audience.

• Demonstrated history of conducting controlled experiments and accurately interpreting results.

• Experience in payments, fintech, marketplaces, or similar sectors where unit economics guide product strategy.

• Background in partner, reseller, or franchise ecosystems where third parties influence the adoption decision (preferred).

• Understanding of payment economics, including processing rates, take rates, volume tiers, and payment method distributions (preferred).

• Experience in designing controls against abuse and fraud for rewards, referral, or affiliate programs (preferred).

• Familiarity with vertical SaaS or platform businesses that monetize payments alongside subscription models (preferred).

🏝️ Benefits

• A global, remote-first working environment.

• Opportunities to understand the complexities of scaling a B2B SaaS startup.

• Chance to create impactful products.

• A well-funded and profitable company.

• A lean approach and fast-paced product delivery culture.

• Emphasis on team well-being.

• A culture of continuous and iterative improvement.