Senior Product Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take charge of the strategy and roadmap for dealer activation and engagement.

• Convert customer requirements and business objectives into priorities, specifications, and launch plans.

• Create user-friendly consumer and dealership workflow experiences for vehicle financing.

• Establish partnerships and integrations with ecosystem providers.

• Collaborate directly with dealers and customer-facing teams to pinpoint workflow challenges and adoption obstacles.

• Transform customer feedback into enhancements for the product.

• Work alongside Engineering, Design, and external partners to integrate CRM and dealer management systems.

• Define and enhance metrics for activation, repeat usage, and retention.

• Employ quantitative analysis and qualitative insights to prioritize opportunities and assess outcomes.

• Engage in collaboration across Product, Engineering, Analytics, Machine Learning, Servicing, Fraud, Sales, Implementation, and Dealer Success.

⛳️ Requirements

• Over 5 years of experience in product management focusing on customer-facing software.

• Demonstrated success in achieving measurable improvements in product activation and engagement beyond the initial product-market fit.

• Proven experience in defining and executing multi-quarter roadmaps, owning outcomes from discovery to launch and iteration.

• Ability to distill complex workflows into intuitive experiences that foster adoption and sustained engagement.

• Capability to integrate quantitative metrics with qualitative customer insights for informed decision-making.

• Strong communication skills with the ability to persuade and collaborate effectively.

• Experience in directly working with customers and aligning technical and business partners around priorities and trade-offs.

• A growth-oriented mindset with the ability to navigate ambiguity and adapt to new information.

• Preferred: experience in building B2B software for small or medium-sized businesses.

• Preferred: familiarity with third-party integrations, fintech, lending, or B2B2C products.

• Ability to operate within East/West coast time zones.

🏝️ Benefits

• Competitive salary, including base pay, bonus opportunities, and annual equity grants that vest quarterly.

• 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually.

• Employee Stock Purchase Plan (ESPP) offering discounted stock purchase options for eligible US employees.

• Comprehensive medical, dental, vision, and wellness resources for US employees.

• Supplemental health coverage available for Canada.

• Contributions to Health Savings Accounts for eligible US plans.

• Life insurance and disability coverage provided.

• Paid time off, sick leave, and company-recognized holidays.

• Paid family and parental leave.

• Family-oriented benefits supporting fertility, parenting, and caregiving.

• Employee Assistance Program offering mental health support and life-centered resources.

• Financial planning tools and concierge services available for US employees.

• Annual wellness allowance.

• Annual productivity allowance for necessary tools and resources.

• Team events, all-company updates, and employee resource groups.

• Catered lunches and fully stocked micro-kitchens available when working from offices in the Bay Area, Austin, Columbus, and New York City.