Senior Product Manager

This is a fully remote position, open to applicants in Alabama, +30 more locations.

📋 Description

• Oversee the delivery across various broker workstreams from the discovery phase and requirements gathering to launch and user adoption.

• Lead the broker roadmap and align projects with channel objectives, including loan officer activation, submission quality, and funded volume.

• Create specifications for significant features and manage Jira tickets throughout the Software Development Life Cycle (SDLC).

• Make decisions regarding scope, design, and technical compromises in collaboration with engineering and design teams.

• Conduct weekly interviews with loan officers, processors, and brokerage owners.

• Integrate user feedback, support cases, session recordings, and funnel data into actionable product recommendations.

• Establish instrumentation and success metrics prior to product launch.

• Evaluate post-launch outcomes and propose subsequent steps.

• Assess and analyze integrations with mortgage industry systems, including pricing engines and loan origination systems.

• Collaborate with Broker Operations and Compliance on task routing, document management, and adherence to state-specific regulations.

• Conduct quality assurance for releases involving interconnected features, triage bugs, and identify launch obstacles.

• Communicate status, results, and risks to Product leadership and channel stakeholders.

⛳️ Requirements

• A minimum of 5 years of experience in product management.

• Proven track record of delivering major features in a B2B, B2B2C, or partner-oriented product.

• Experience in scenarios where the product user is not the end consumer.

• Ability to take over an ongoing product or program and enhance its performance.

• Proficient in SQL.

• Familiarity with analytics tools such as Sigma or PostHog.

• Experience utilizing AI to develop hypotheses and assess outcomes.

• Capability to sketch wireframes and provide detailed, actionable design feedback.

• Skill in fostering alignment with Sales, Operations, and Compliance stakeholders without direct authority.

• Experience with mortgage brokers, loan officers, or third-party origination channels is a plus.

• Familiarity with partner portals or Salesforce Experience Cloud is advantageous.

• Experience in scoping API integrations with external platforms is preferred.

• Background in mortgage, lending, fintech, or real estate is advantageous.

• Candidates must reside in one of Point’s operational states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Flexible spending accounts (FSA) and health savings accounts (HSA).

• Unlimited paid time off.

• 10 company holidays.

• Option for fully remote work.

• In-person work environment at our headquarters in downtown Palo Alto, CA.

• Fully paid parental leave, including state PFL supplementation, additional paid leave, and paid transition time.

• Meaningful equity opportunities.

• 401K retirement plan.

• Guaranteed life insurance.

• Short- and long-term disability coverage.

• Monthly stipends for internet and mobile plans.

• Wellness perks.

• One-time reimbursement for home office setup.

• Company-provided MacBook and monitor.