Senior Product Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Take charge of the roadmap and results for the product area, linked to operator and business metrics such as churn, support-call deflection, adoption, and detection quality.

• Evaluate market trends, competitors, and the threat landscape to inform product strategy.

• Translate strategy into distinct priorities, requirements, and acceptance criteria for engineering, data science, and operations teams.

• Conduct ongoing discovery with ISP customers and develop business cases demonstrating their impact on KPIs and total cost of ownership.

• Collaborate daily with technical leads on architectural trade-offs, dependencies, and release readiness across cloud, firmware/embedded systems, and data pipelines, including firmware rollout constraints.

• Manage the interface with data science and research labs by defining problem statements, evaluation metrics, and criteria for transitioning research into production.

• Represent the products in customer meetings, pilots, and public events, while preparing materials for customers, sales, and marketing teams.

• Integrate security, privacy, and responsible AI/ML principles into products from the outset, in collaboration with security and compliance teams.

⛳️ Requirements

• Over 5 years of experience in product management, including a minimum of 2 years as a technical, platform, or infrastructure PM on complex products.

• Solid technical background, with established credibility among engineers regarding architectural and design decisions.

• Experience in networking or network security (telecom/ISP, network analytics, threat detection, or a related field).

• Knowledge of IP, DNS, routing, Wi-Fi, and network telemetry, including flow data and gateway telemetry.

• Proven experience collaborating with data science/ML teams throughout the model lifecycle.

• Demonstrated success in leading distributed teams across multiple time zones with excellent written communication skills.

• History of defining and advancing outcome metrics.

• Comfort in presenting to technical customers and executives.

• Background in building for or selling to ISPs, telecom operators, or MSOs.

• Familiarity with broadband CPE or gateways and firmware/embedded lifecycles, including OTA updates.

• Experience with large-scale cloud-native architectures.

• Expertise in security domains, or experience with subscriber-facing security services.

• Proficiency in utilizing AI tools to enhance research and analysis, with sound judgment on critical human decision points.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and flexible working arrangements.

• Opportunities for professional development and career advancement.

• Collaborative and inclusive work environment.