Senior Product Manager

This is a fully remote position, open to applicants in Alabama, +24 more locations.

📋 Description

• Oversee the discovery and delivery process for various product opportunities, from initial research to release and user adoption.

• Develop business cases, prioritize tasks, and ensure projects remain on schedule.

• Identify problems, establish success criteria, set constraints, define releasable phases, and outline timelines for releases.

• Conduct interviews with both instructors and students to evaluate genuine demand.

• Monitor shifts in customer, market, and competitor landscapes, providing recommendations for roadmap adjustments.

• Create AI-assisted working prototypes prior to committing engineering resources.

• Assess AI features for inconsistencies, generic responses, or contextually incorrect outputs, suggesting improvements.

• Design experiments including hypotheses, success criteria, stop criteria, and plans for analyzing results.

• Establish outcome metrics and evaluate impact following product release.

• Share best practices for experimentation and measurement with the team.

• Take ownership of product decisions and collaborate closely with engineers, designers, and business stakeholders.

• Align teams on product objectives and effectively communicate the reasoning behind projects.

• Partner with sales, customer success, and marketing teams to enhance product messaging and track adoption.

• Provide transparent reports on project outcomes, including negative results and recommendations for potential changes.

• Encourage teammates to embrace habits of prototyping and experimentation.

⛳️ Requirements

• A minimum of 4 years of product management experience in a SaaS environment.

• Proven success in guiding features or significant enhancements from research to user adoption.

• Background in higher education or education more broadly, including EdTech, educational institutions, or instruction.

• Insight into what drives students to engage in their work.

• User research capabilities, including conducting interviews or surveys.

• Practical experience with AI prototyping using AI tools.

• Proficient understanding of AI literacy to identify subpar AI behavior and recommend effective solutions.

• Experience in designing and executing experiments.

• Statistical knowledge to assess the validity of results.

• Data analysis skills, particularly with SQL or BigQuery-style analysis, or AI-assisted analysis.

• Technical knowledge and comprehension of software development and deployment processes.

• Familiarity with project management tools like Jira, Linear, or Azure DevOps.

• Experience with Claude or similar AI assistants.

• Strong written and verbal communication skills.

• A collaborative mindset when working with engineers and designers.

• Must be eligible to work for any employer in the U.S. without sponsorship.

• Direct experience in EdTech, experience delivering AI-powered features, and understanding institutional purchasing versus instructor adoption are preferred but not required.

🏝️ Benefits

• 12 weeks of paid leave for welcoming new children.

• Diverse Health and Welfare Benefit Options (Medical, Dental, Vision).

• 401k plan with employer matching.

• Flexible and remote work opportunities.

• Unlimited Paid Time Off (PTO).

• Employee Assistance Program (EAP).

• Subscriptions to Calm and DoorDash.

• Opportunities for career development with support and training.

• Annual bonus target of 15%.