Senior Product Manager

This is a fully remote position, open to applicants in Florida, +5 more locations.

📋 Description

• Direct the strategy, development, and ongoing enhancement of product capabilities that support a primary service line.

• Work collaboratively with Engineering, Clinical, Operations, and client-facing teams to provide scalable technological solutions.

• Perform product discovery by gathering stakeholder feedback, analyzing workflows, reviewing data, and conducting market or client research.

• Convert business, clinical, operational, and client requirements into product specifications, workflows, user narratives, and acceptance criteria.

• Aid in product strategy by pinpointing technology-driven outcomes and recognizing organizational priorities.

• Assess trade-offs concerning scope, timeline, quality, operational impact, and customer value.

• Oversee the daily execution of features and enhancements from initial concept to final delivery.

• Keep product documentation up to date, verify expected functionalities, and identify potential risks or obstacles.

• Foster relationships with engineering, clinical, operations, and client success stakeholders.

• Articulate product priorities, specifications, release strategies, risks, and status updates.

• Create materials and updates for discussions with leadership, operational teams, and client-facing interactions.

⛳️ Requirements

• A BA/BS degree is required.

• At least 5 years of relevant experience is necessary.

• Minimum of 2 years of experience in solutions management.

• Any combination of education and experience that provides a comparable background is acceptable.

• Strong organizational, analytical, and problem-solving abilities are essential.

• Capability to think strategically and manage competing priorities in a dynamic, cross-functional setting.

• Exceptional communication and collaboration skills are required.

• Ability to engage both technical and non-technical stakeholders throughout the entire product lifecycle.

• Experience in value-based care, Home and Community-Based Services (HCBS), Long-Term Services and Supports (LTSS), Medicaid, Medicare, or health plan operations is preferred.

• Familiarity with data integrations, analytics, workflow automation, and process optimization is advantageous.

• Knowledge of SQL and data-driven decision-making is beneficial.

• Experience in developing or managing technology products in complex clinical, operational, or regulated healthcare settings is required.

• Candidates should be able to commute reasonably to the posting location(s) unless legally required accommodations are granted.

🏝️ Benefits

• Merit increases

• Paid holidays

• Paid Time Off

• Incentive bonus programs

• Medical benefits

• Dental benefits

• Vision benefits

• Short-term disability benefits

• Long-term disability benefits

• 401(k) with matching

• Stock purchase plan

• Life insurance

• Wellness programs

• Financial education resources

• Virtual full-time work with flexibility and autonomy

• Required in-person training sessions as needed