Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of product direction and delivery for a specified area, focusing initially on clinical operations, internal tools, and partner integrations.

• Engage with clinicians, care teams, members, and operations personnel to identify challenges before determining solutions to develop.

• Establish priorities and a transparent roadmap, making trade-offs based on member requirements, clinical quality, business value, effort, and risk assessment.

• Assess build versus buy alternatives, vendors, and integrations, collaborating with partners throughout the launch and continuous enhancement phases.

• Enhance workflows and tools that enable teams to support more families without increasing workload or costs unnecessarily.

• Discover practical applications for AI, automation, and data, ensuring a focus on reliability, privacy, and clinical safety.

• Collaborate with Engineering, Design, Clinical, Operations, Growth, and Data teams to deliver products and promote user adoption.

• Clearly communicate decisions and risks while maintaining alignment with partner teams.

• Define performance metrics for the designated area, such as clinician capacity, cost to serve, conversion rates, engagement, reliability, or member experience, and take responsibility for the outcomes.

• Leverage research, analytics, and feedback to understand what is effective and adjust strategies as necessary.

⛳️ Requirements

• Over 5 years of experience in product management, ideally within the healthcare or health technology sectors.

• Proven history of owning a product area and achieving outcomes from problem identification through to launch, adoption, and evaluation.

• Practical experience with internal tools, operational processes, or partner/vendor integrations.

• Strong skills in product discovery and sound judgment regarding what to develop, what to forgo, and the reasons behind these decisions.

• Ability to connect product decisions to business impacts, including growth, clinician productivity, costs, and member satisfaction.

• Comfortable working with data, product analytics, and conducting experiments.

• Hands-on experience in utilizing AI or automation to enhance a product or workflow.

• Excellent communication skills, reliable follow-through, and adaptability in a dynamic company environment where priorities may shift.

• SQL experience is an advantage.

• Preference for candidates with experience in both internal tools and third-party integrations.

• Candidates must reside in the United States and maintain permanent residency.

• Brightline does not provide visa sponsorship.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Long-Term Disability coverage.

• Life Insurance.

• Flexible Spending Account.

• 401(k) plan.

• 12 Company Holidays.

• Floating Holidays.

• Paid Time Off.

• Company-wide Holiday Shutdown from Christmas to New Year’s.

• Parental Leave.

• Health and Wellness Stipend.

• Home Office Reimbursement.

• License Maintenance Reimbursement.

• Commuter Benefits.

• Professional Development Reimbursement.

• Equity may be included in the overall compensation package.