Senior Product Manager, App o11y

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Formulate the vision and strategy for the Application Observability product domain.

• Take responsibility for the product roadmap, marketing materials, and market analysis.

• Outline the roadmap for App O11y adoption and revenue enhancement.

• Carry out customer discovery and leverage product data to pinpoint user challenges.

• Collaborate with Engineering and Design partners to set clear priorities.

• Balance new product opportunities with in-depth tracing, profiling, performance, and reliability.

• Integrate App O11y within the broader Grafana Cloud suite and Drilldown products.

• Develop AI-first workflows for issue investigation, root-cause analysis, and action implementation.

• Partner with PMM and GTM on product differentiation and customer empowerment.

• Define pricing, packaging, licensing, and tier structures.

• Transform ideas and feedback into a cohesive product vision and roadmap.

• Advocate for user feedback to Engineering and support tradeoffs with data-driven insights.

• Create and revise presentations, documentation, website content, datasheets, and whitepapers.

⛳️ Requirements

• A BS/BA in Computer Science, a related discipline, or equivalent professional experience.

• Over 5 years of experience in Product Management.

• More than 5 years of experience in a B2B SaaS product environment.

• Familiarity with using or creating observability products, telemetry databases, and/or developer tools.

• Strong comprehension of application architectures and distributed systems.

• Capability to discuss tradeoffs in telemetry ingestion, storage, querying, and related processes.

• Experience collaborating with Engineering and Design teams to develop products and features with effective UX.

• Exceptional written and verbal communication abilities.

• Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors.

• Familiarity with distributed tracing or continuous profiling systems, like Grafana Tempo or Grafana Pyroscope.

• Knowledge of eBPF and/or automatic instrumentation.

• Background in open source software and/or commercial open source organizations.

• Experience in defining or refining pricing and packaging for consumption-based or product-led SaaS solutions.

• Experience managing applications in production, being on call, or resolving performance and reliability challenges.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Fully remote work with a global remote culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave per year, including 3 Grafana Shutdown Days.

• Open communication and regular company-wide updates.

• Independence and support in an innovation-focused environment.

• High-trust, empowered teams.

• Accessible and visible leadership.

• Equal opportunity workplace.