Senior Product Enablement – Adoption Manager

atBLACKCLOAKRemoteUS flagUnited StatesFull-timeProduct Adoption SpecialistSenior$100k – $150k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

πŸ“‹ Description

β€’ Oversee and manage the post-sale product launch process, collaborating with Marketing, Product, and Operations, from team enablement to member rollout.

β€’ Develop and implement strategies that encourage members to transition from initial use to regular usage.

β€’ Broaden the channels and techniques used to inform members about all features, products, and services available in their current or upgraded plan.

β€’ Empower post-sale teams to effectively support and communicate the value of each product or tool release.

β€’ Lead essential initiatives aimed at enhancing value realization for members.

β€’ Ensure timely launches with teams prepared to support and articulate their value.

β€’ Increase the adoption and engagement of both new and core features.

β€’ Promote stronger renewals and expansions through active member engagement.

β€’ Provide ongoing product insights based on member feedback.


⛳️ Requirements

β€’ Minimum of 5 years in product marketing, customer enablement, or a related field.

β€’ Proven history of successful launches that resulted in genuine adoption.

β€’ Comfort and confidence in presenting to enterprise-level clients.

β€’ Strong writing abilities along with comfort in working with data.

β€’ Willingness to travel approximately once a month.

β€’ Preferred: experience in cybersecurity and/or working with executive clients.


🏝️ Benefits

β€’ Fully remote company operating within the USA.

β€’ Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees and 50% employer-paid monthly premiums for dependents.

β€’ Health Savings Account with company contributions for eligible medical plans.

β€’ Flexible Vacation Plan.

β€’ 10 Paid Company Holidays.

β€’ 100% employer-paid Life, AD&D, and Short- and Long-Term Disability Insurance.

β€’ 401k with Traditional and Roth options, including employer matching.

β€’ Company Equity.

β€’ Paid Parental and Pregnancy Recovery Leave.

β€’ Company and team off-sites as well as virtual events throughout the year.

β€’ Home office stipend.

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