Senior Product Designer, Knowledge Graph

This is a fully remote position, open to applicants in Spain.

📋 Description

• Create engaging experiences for Grafana Cloud’s Knowledge Graph, which encompasses the entity graph, entity catalog, and RCA workbench.

• Empower customers to comprehend and navigate the connections within their systems.

• Convert research and data into clear and easily understandable experiences.

• Customize experiences for various target audiences and user perspectives.

• Work collaboratively across teams, including engineering, product management, technical writing, GTM, and Product Design.

• Focus on impactful outcomes while balancing business objectives, customer requirements, and technical factors.

• Document user needs, challenges, design directions, UX trade-offs, and detailed design specifications.

• Conduct research and contribute to both qualitative and quantitative research initiatives.

• Mentor and coach other designers while participating in the initiatives of the Product Design team.

⛳️ Requirements

• A minimum of 7 years of relevant design experience in B2B or enterprise software products.

• Ideal candidates will have experience designing tools and services aimed at developers or highly technical users.

• A portfolio showcasing effective designs for intricate products developed in a fast-paced setting.

• Proven experience in conducting qualitative research in complex domains.

• Capacity to reconcile business goals, product priorities, customer feedback, research insights, and technical considerations.

• Ability to collaborate effectively across various locations and time zones.

• Strong attention to detail and a willingness to learn about a complex technical product landscape.

• Experience in a fully remote, fast-paced work environment.

• Familiarity with designing complex, data-rich interfaces is a plus.

• Domain knowledge or experience in observability, cloud infrastructure, and/or database monitoring is advantageous.

• When applying, please include an example of a well-curated UI that simplifies complex decision-making.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote work with a global culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year.

• 3 annual leave days specifically allocated for Grafana Shutdown Days.

• Open communication and regular updates across the company.

• Autonomy and support to deliver exceptional work and experiment with new ideas.