Senior Product Designer, Knowledge Graph

This is a fully remote position, open to applicants in Germany.

📋 Description

• Create user experiences for Grafana Cloud’s Knowledge Graph, encompassing the entity graph, entity catalog, and RCA workbench.

• Facilitate customers in understanding and navigating the connections within their systems.

• Clearly convey intricate, ever-evolving information without overwhelming the user experience.

• Transform research findings and data into easily understandable experiences.

• Customize experiences for diverse target audiences and user viewpoints.

• Collaborate across various functions, including engineering, product management, technical writing, go-to-market (GTM) teams, and Product Design.

• Focus on impactful outcomes while balancing business objectives, customer demands, and technical factors.

• Record user requirements, challenges, design directions, UX considerations, and comprehensive feature specifications.

• Engage in research and support both quantitative and qualitative research projects.

• Build expertise in the product area and provide mentorship or coaching to fellow designers.

• Participate in initiatives of the Product Design team and innovate methods of operation.

⛳️ Requirements

• Over 7 years of pertinent design experience in B2B or enterprise software products.

• Ideally, experience in designing tools and services tailored for developers or highly technical users.

• A portfolio showcasing effective designs for complex products delivered in fast-paced settings.

• Experience conducting qualitative research in intricate fields.

• Competency in balancing business objectives, product priorities, customer insights, research findings, and technical aspects.

• Proven ability to work collaboratively with cross-functional teams across various locations and time zones.

• Meticulous attention to detail and eagerness to learn about complex technical product domains.

• Experience in a fully remote, dynamic work environment.

• Bonus: experience in designing intricate, data-rich interfaces.

• Bonus: knowledge in observability, cloud infrastructure, and/or database monitoring.

• Bonus: experience in elevating design teams' practices and their impact.

• Provide an example of a well-curated user interface that simplifies decision-making in a complex domain.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote work with a global culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year.

• 3 days of annual leave specifically allocated for Grafana Shutdown Days.

• Open communication and consistent company-wide updates.

• Autonomy and support to produce excellent work and explore new ideas.

• A culture of empowerment, high trust, and low ego.

• Accessible and transparent leadership.