Senior Product Designer

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Collaborate with Product and Engineering teams to identify user and business challenges, shape product strategy, and align design efforts with measurable outcomes and success criteria.

• Develop an in-depth understanding of Augmentative and Alternative Communication (AAC) and assistive technology, encompassing users, products, clinical workflows, data, and market competition.

• Organize and conduct discovery sessions with individuals facing communication difficulties, their care partners, clinicians, customers, and in-house experts.

• Execute interviews, observations, co-design sessions, concept testing, and usability assessments.

• Integrate insights and recommendations drawn from research, product data, business objectives, and technical limitations.

• Investigate various methodologies and convert intricate workflows and accessibility requirements into user flows, prototypes, interaction frameworks, and refined designs.

• Create accessible, user-friendly, and coherent experiences across web, mobile, and device platforms.

• Incorporate AI and data-driven concepts into the design process to develop comprehensible and responsible product experiences.

• Collaborate with engineers during implementation while upholding design intent and quality standards.

• Employ prototypes, iterative testing, and post-launch evaluations to mitigate risks and assess solutions.

• Articulate design rationale, supporting evidence, value, and trade-offs effectively.

• Contribute to the development of shared design systems and practices.

• Enhance product thinking, discovery, accessibility, critique, and craftsmanship throughout the organization.

• Perform additional responsibilities as required.

⛳️ Requirements

• Minimum of 5 years of product design experience, encompassing the ownership of intricate digital products from the discovery phase through delivery and iteration.

• A portfolio showcasing robust problem framing, strategic thinking, and design expertise.

• Experience in planning and conducting user research and collaborative discovery workshops.

• Strong skills in interaction design, information architecture, prototyping, and visual design across web, mobile, or device-centric experiences.

• Capability to navigate ambiguity, influence product direction, and collaborate effectively with Product, Engineering, and cross-functional teams.

• Ability to articulate design rationale, constructively challenge assumptions, incorporate feedback, and make informed trade-offs.

• Proficiency in Figma or equivalent design tools.

• Solid understanding of accessibility principles and WCAG 2.1 or later.

• Exceptional communication, facilitation, collaboration, and problem-solving abilities.

• Strong time management and attention to detail; self-motivated individual who takes initiative and follows through.

• Bachelor's degree in HCI, interaction design, or a similar field preferred; or a comparable combination of education and hands-on experience.

• Must be capable of working remotely within the U.S.

• Willingness to travel within the U.S., including air travel, up to 2 times annually, with potential additional travel approximately 2–4 times per year.

• Reliable and secure internet connection required.

• Ability to operate a computer with or without reasonable accommodation.

• Familiarity with HTML and CSS is preferred.

• Experience in designing inclusive experiences is highly desirable.

• Must be authorized to work in the U.S.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunity to work remotely from a home office.

• Reasonable accommodations available for individuals with disabilities.

• In-person team gatherings and all-company meetings.

• An inclusive and supportive workplace environment.