Senior Principal Professional Services Project Manager

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Take full ownership of the end-to-end delivery of OT software projects for utilities in Europe, starting from contract handover to the formal close.

• Oversee project scope, schedule, budget, quality, and ensure customer satisfaction.

• Develop and manage project plans that align with contractual obligations, including delivery milestones, invoicing, and resource allocation.

• Proactively identify and manage risks and issues with specific mitigation strategies tailored to each project.

• Establish and uphold quality standards through regular project assessments.

• Conduct formal project closure processes, including final reviews, lessons learned, and handover to support teams.

• Oversee budgets, forecasts, and financial reporting, ensuring accurate revenue recognition and milestone billing.

• Manage costs and allocate resources effectively to maintain profit margins.

• Recognize change requests and potential follow-on opportunities, collaborating with sales to pursue them.

• Lead and mentor diverse project teams within a matrix organization.

• Cultivate strong relationships with customer sponsors and internal stakeholders.

• Provide updates on progress, risks, and decisions to executives and sponsors.

• Utilize customer feedback and survey results to enhance satisfaction levels.

• Assist in defining and implementing the European delivery model and governance standards.

• Eliminate bottlenecks and share insights gained from lessons learned across various projects.

• Support pre-sales activities through proposal, deal, and contract reviews with a focus on scope, risk, and commercial terms.

⛳️ Requirements

• Bachelor's degree in Electrical Engineering, Systems Engineering, or a related discipline.

• Over 8 years of experience managing complex, large-scale projects, preferably in software or systems delivery within the power utilities sector.

• Strong knowledge in at least two of the following areas: generation, transmission, and distribution.

• Proven track record of full P&L responsibility for customer projects, including management of budgets, forecasts, milestone billing, and change control.

• Experience in leading multicultural technical teams within a matrix organization.

• Ability to work confidently with senior engineers and customer executives; skilled in managing conflicts calmly and negotiating effectively.

• Strong commercial acumen and structured problem-solving abilities.

• Fluent in English, both spoken and written.

• Willingness to travel across Europe 25–75% of the time, depending on the project phase.

• Proficiency in Dutch or German; proficiency in another European language is considered a plus.

• A Master's degree in a relevant field is advantageous.

• PMP, PRINCE2, or IPMA certification is desirable.

• Hands-on experience with EMS, SCADA, ADMS, or similar control-room systems is a plus.

🏝️ Benefits

• Comprehensive career development programs.

• Support for community service initiatives.

• Social events designed to encourage fun and relationship building within the global community.