Senior Pre-Sales System Engineer

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Act as the main customer-facing engineer, carrying technical responsibility for designated accounts and prospects.

• Serve as a subject matter expert on HPE Networking solutions.

• Align HPE Networking products with customer environments and needs.

• Present HPE Networking solutions to both customers and prospects.

• Document technical meeting notes and ensure follow-up on technical matters.

• Provide customers with best practice advice and ensure that delivery teams plan and test installations effectively.

• Keep customers informed about updates in the HPE Networking portfolio.

• Direct customers to suitable HPE Networking training programs.

• Maintain a current home lab.

• Showcase solutions using the SEEL lab or a personal lab setup.

• Raise technical and business concerns with Product Line Managers and Systems Engineer Managers.

• Conduct proof-of-concept testing, including the development of test plans, success criteria, configuration, and management of hardware/software.

• Create and verify Bills of Material.

• Oversee the Technical Assistance Center for critical cases and manage escalations.

• Collaborate with HPE resellers on customer initiatives and projects.

• Work closely with the Territory Manager through consistent communication and division of responsibilities.

• Maintain professional relations with customers and colleagues.

⛳️ Requirements

• Willingness and ability to travel up to 5 days a week to customer sites within the Eastern Pennsylvania area.

• Over 8 years of technical experience in Enterprise IT with a focus on technical consulting and solution selling.

• More than 8 years of experience in networking.

• A degree in Information Technology, Computer Science, Data Science, Cybersecurity, Science/Analytics, or Engineering, or equivalent practical experience.

• Industry certifications such as Aruba, Juniper, or Cisco are advantageous but not mandatory.

🏝️ Benefits

• Comprehensive benefits that promote physical, financial, and emotional wellbeing.

• Personal and professional development initiatives.

• Opportunities for career advancement.

• Flexible management of work and personal needs.

• A culture that embraces inclusivity in the workplace.