Senior Platform Engineer – Application Enablement Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate application support and enablement within a vast AWS enterprise ecosystem.

• Act as the senior technical liaison between the platform organization and application teams.

• Oversee production support for applications operating on OpenShift (ROSA) and Amazon EKS in both AWS Commercial and GovCloud environments.

• Lead the identification, triage, mitigation, restoration, and communication at the executive level during significant incidents.

• Manage customer issues comprehensively and drive them to resolution.

• Conduct blameless root-cause analyses and organize multi-stakeholder root-cause discussions.

• Detect recurring application and platform issues and eliminate them through engineering solutions.

• Develop reusable Terraform modules and GitLab project and pipeline templates for self-service provisioning.

• Manage self-service onboarding workflows, including repository creation, CI/CD configurations, quota and RBAC assignments, and security-gate enrollment.

• Publish golden-path pipeline templates and paved-road patterns with built-in security scanning, compliance gates, and observability hooks.

• Maintain onboarding documentation and module catalogs while tracking onboarding lead times and self-service adoption rates.

• Operate containerized workloads on OpenShift (ROSA) and Amazon EKS, including deployments of Spring Boot and other microservices.

• Engineer AWS environments encompassing EC2, VPC, IAM, S3, EBS, ELB/ALB/NLB, Route 53, CloudWatch, and OpenSearch.

• Automate infrastructure using Terraform and manage configuration and node hardening with Ansible/Ansible Tower.

• Operate GitLab CI/CD pipelines and assist in migrating legacy Jenkins pipelines to GitLab.

• Integrate SAST, DAST, SCA, secrets, and IaC scanning with policy-driven promotion gates.

• Ensure observability across Datadog, Dynatrace, Splunk, OpenTelemetry, CloudWatch, and OpenSearch.

• Enforce STIG, CIS, and organizational compliance while supporting Aqua Security for image scanning, admission control, and runtime protection.

• Support vulnerability management, ATO artifacts, audits, and continuous compliance reporting for FedRAMP and DoD-accredited environments.

• Establish engineering standards, review architectural designs, mentor engineers, and represent application support in cross-functional planning and change advisory forums.

⛳️ Requirements

• Must be a U.S. Citizen.

• Capability to obtain and maintain the necessary Public Trust level clearance.

• Bachelor's degree with 8 years of relevant experience, or a High School Diploma (or equivalent) with 12 years of experience.

• Over 8 years of practical AWS experience supporting platform engineering, application operations, networking, and security within AWS Commercial and GovCloud.

• Extensive experience with EC2, VPC, IAM, S3, EBS, ELB/ALB/NLB, Route 53, CloudWatch, and OpenSearch.

• Familiarity with observability tools such as Datadog, Dynatrace, Splunk, OpenTelemetry, CloudWatch, and/or OpenSearch.

• Proficient in Terraform and Ansible/Ansible Tower for infrastructure-as-code and configuration management.

• Practical experience in leading production application support, including incident command, RCA facilitation, and driving corrective actions to completion.

• Experience in creating self-service developer onboarding or platform-as-a-product capabilities utilizing Terraform and GitLab.

• Real-world experience in establishing and enhancing CI/CD processes towards progressive delivery.

• Proven history in senior technical or advisory roles, promoting strategic change and digital adoption across business units.

• Strong leadership presence and communication skills to engage with customers at all levels and manage communication during critical incidents.

• Preferred: AWS Certified Solutions Architect - Professional.

• Preferred: AWS Certified Security - Specialty.

• Preferred: Red Hat Certified Specialist in OpenShift Administration.

• Preferred: Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD).

• Preferred: HashiCorp Certified: Terraform Associate.

• Preferred: Experience in obtaining or maintaining an ATO in a FedRAMP High environment.

🏝️ Benefits

• Potential eligibility for overtime.

• Potential shift differential.

• Potential discretionary bonus.