Senior Pharmacy Technician

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Manage incoming calls from fertility patients while gathering information about their medical backgrounds and challenges.

• Work in conjunction with patients and healthcare providers to develop fertility strategies and manage medications.

• Take charge of the patient experience by addressing customer concerns and ensuring complete follow-up.

• Precisely collect and input patient data, including shipping, insurance, and payment information.

• Forward intricate claims to the designated team for further handling.

• Execute data entry tasks and input prescriptions into the system effectively.

• Ensure accurate processing of prescription claims to guarantee correct medication dispensing.

• Manage multiple responsibilities while maintaining a keen attention to detail.

• Engage in special projects as needed.

• Carry out other tasks associated with specific contract obligations.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• A minimum of 1 year of relevant experience as a technician is required.

• A valid National Pharmacy Technician certification is necessary.

• A valid pharmacy technician license for Arizona or Massachusetts is required.

• At least 1 year of call center experience is preferred.

• Proficiency in Microsoft Office and data entry capabilities are essential.

• Strong attention to detail, accuracy, and quality are crucial.

• Excellent verbal and written communication skills are required.

• Ability to multitask effectively in both PC and phone-related activities.

• Capability to work collaboratively and foster teamwork.

• Proven track record of project ownership and building strong working relationships with colleagues and customers.

• Results-driven with the ability to prioritize tasks, manage workload, and meet deadlines.

• Residency within Arizona, Massachusetts, or Illinois is necessary.

• High-speed cable broadband or fiber optic internet service with a minimum of 10 Mbps download and 5 Mbps upload is required for remote work.

🏝️ Benefits

• Health coverage effective on the first day, including medical, dental, and vision plans.

• Paid holidays, vacation time, and overtime compensation.

• 401(k) plan with company matching contributions.

• Tuition reimbursement opportunities.

• A fun, friendly, and distinctive workplace culture.

• Eligibility for an annual bonus plan.

• Well-being and behavioral health programs offered.

• Company-paid life insurance coverage.

• A minimum of 18 days of paid time off each year.

• Paid holidays.

• Options for leaves of absence are available.