Senior Pharmacy Tech Rep

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Collaborate with patients and healthcare providers to develop fertility plans and manage medications.

• Take ownership of the patient experience by addressing customer concerns and ensuring complete follow-up.

• Accurately gather and input patient information, including shipping, insurance, and payment details.

• Refer complex claims to the relevant department.

• Conduct data entry and input prescriptions into the pharmacy system.

• Accurately process prescription claims to ensure correct dispensing of medications.

• Handle multiple responsibilities while maintaining a keen attention to detail.

• Engage in special projects and undertake additional tasks related to specific contract performance.

• Manage incoming patient calls and gather information about their medical histories and fertility issues.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• A minimum of 1 year of relevant experience as a technician is required.

• A valid National Pharmacy Technician certification is necessary.

• A valid pharmacy technician license from Arizona or Massachusetts is required.

• At least 1 year of call center experience is preferred.

• Proficiency in Microsoft Office and strong data entry skills are essential.

• Exceptional focus on detail, accuracy, and quality is required.

• Strong verbal and written communication skills are essential.

• Capability to multitask effectively in both PC and phone-related tasks.

• Ability to work collaboratively and foster a spirit of teamwork.

• Proven track record of taking ownership of projects and building strong relationships with colleagues and clients.

• Results-driven with the ability to prioritize tasks, manage workload, and meet deadlines.

• A cable broadband or fiber optic internet connection with a minimum of 10 Mbps download and 5 Mbps upload speed is necessary for remote work.

🏝️ Benefits

• Health coverage begins on day one, including medical, dental, and vision plans.

• Holiday pay is provided.

• Paid time off is available.

• Overtime pay is offered.

• 401(k) plan with company matching contributions.

• Tuition reimbursement program.

• Eligibility for an annual bonus plan.

• Access to well-being and behavioral health programs.

• Company-paid life insurance is included.

• A minimum of 18 days of paid time off each year.

• Paid holidays are included.

• Leaves of absence are available.

• Flexible work-from-home arrangements are offered.