Senior Payments Processing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately and promptly apply electronic and manual payments to maintain up-to-date A/R balances.

• Engage extensively with 835 cash files and payment-related information.

• Use payer portals to investigate remittances and address payment-related inquiries.

• Precisely record payments into cash reports and relevant systems.

• Review daily reports, including Quick Check, to ensure that payment posting activities meet established goals and expectations.

• Detect and communicate any discrepancies in payment posting or performance issues to the relevant supervisor or manager.

• Train and assist payment team members, including those located offshore, on payment processing procedures and expectations.

• Address queries and provide clarification regarding payment posting and associated workflows.

• Perform audits to ensure accuracy, consistency, and compliance with established processes.

• Take part in monthly A/R closing activities according to company schedules.

• Complete monthly billing and/or follow up on outstanding Medicaid and Hospice balances.

• Collaborate with billing, collections, and other revenue cycle teams to investigate discrepancies and efficiently reconcile accounts.

• Assist in maintaining accurate financial records and support timely, consistent payment processing.

⛳️ Requirements

• High school diploma or equivalent qualification.

• At least 3 years of experience in the revenue cycle, including payment posting expertise with a solid understanding of the payment posting process.

• Proven experience in healthcare payment posting or within the revenue cycle.

• Strong knowledge and practical experience with 835 cash files.

• Proficient in utilizing payer portals to find and investigate remittances.

• Experience in processing both electronic and manual payments.

• Exceptional attention to detail with the ability to identify discrepancies.

• Experience in account reconciliation and A/R procedures.

• Capable of training, supporting, and serving as a resource for team members.

• Excellent organizational, analytical, and communication skills.

• Ability to work independently while effectively collaborating in a remote team setting.

• Proficient in Excel, including skills in calculating, filtering, sorting, and creating spreadsheets.

• Familiar with medical billing software.

• Experienced with Microsoft 365 for Business.

• Accurate typing and calculation skills.

• Home or renters' insurance is required for remote work.

🏝️ Benefits

• Flexible remote work environment.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Paid holidays.

• 401k.