Senior Operations Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the primary operational liaison for designated client relationships.

• Collaborate closely with advisors to deliver exceptional service and support to clients.

• Oversee and facilitate the onboarding of new clients, account openings, fund movements, transfers, and other account-related tasks.

• Assist with operational needs related to client trading and portfolio management.

• Coordinate efforts with custodians, investment platforms, and various external partners.

• Ensure client records are accurate and that operational tasks are executed in a timely and precise manner.

• Help resolve client and account-related issues and ensure they are addressed to completion.

• Support ongoing client service requirements and proactively seek opportunities to enhance the client experience.

• Contribute to the creation of scalable systems, procedures, and best practices as the firm expands.

⛳️ Requirements

• A minimum of 3 years of experience in wealth management, financial services, or a comparable operational/client service position.

• Strong preference for familiarity with Schwab, Fidelity, Black Diamond, and Wealthbox.

• Comprehensive understanding of investment account operations, including account openings, transfers, and trading processes.

• Exceptional attention to detail and strong organizational abilities.

• Excellent written and verbal communication skills.

• Comfortable engaging directly with clients and nurturing trusted relationships.

• Capable of managing multiple priorities and taking initiative on projects from inception to completion.

• A proactive problem solver who enjoys finding solutions rather than merely following a checklist.

• A Series 65 license is advantageous, though not mandatory.

• Must be authorized to work in the United States.

• No requirement for employment visa sponsorship.

🏝️ Benefits

• Comprehensive health insurance options.

• Retirement savings plan with company match.

• Generous paid time off and holiday policy.

• Professional development opportunities.