
Senior National Training Manager – Patient Services Access Team
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Illinois.
• Create, develop, and implement compliant educational solutions for the Oncology Field Reimbursement Manager team.
• Assist with Access and Reimbursement Training initiatives.
• Act as a representative for Training and Development and Franchise Strategy within various training programs.
• Establish trust and credibility with key stakeholders through consistent engagement.
• Utilize existing Learning & Development platforms and resources to minimize redundancy.
• Offer honest, detailed verbal and written feedback to training participants.
• Tailor coaching and training methods to accommodate individual skill levels.
• Cultivate Guest Trainers and Regional Field Trainers.
• Incorporate training activities into the franchise team's business strategies.
• Lead cross-functional projects and special initiatives within the training division.
• Support the onboarding, growth, and mentorship of other NFTs.
• Operate with minimal guidance from senior leadership.
• Collaborate with Learning and Development, Therapeutic Business Unit, Franchise Marketing, and AbbVie Patient Services leadership.
• Bachelor’s degree required.
• Familiarity with Adult Learning Principles.
• Demonstrated experience in developing and utilizing critical learning/teaching tools, such as PowerPoint, Rise Articulate, and iSpring.
• Over 3 years of field experience in the pharmaceutical sector as an Account Executive or Field Reimbursement Manager, with extensive knowledge of the access and reimbursement landscape, or similar prior training experience.
• Previous experience leading projects with regional or national significance.
• Proven high-performance track record and a solid understanding of factors driving success in a commercial environment.
• Capability to collaborate with individuals at all management levels to forge partnerships and align training with business strategies.
• Ability to incorporate business trends, brand strategies, and marketplace influences into plans that yield competitive advantages.
• Preferred: Experience working with and utilizing a Learning Management System (LMS).
• Preferred: Previous sales, access and reimbursement, or account management experience in oncology.
• Preferred: Knowledge of basic AI principles to enhance training efficiencies and content development.
• Preferred: Understanding of health sciences, market access, and/or account management.
• Paid time off (vacation, holidays, sick leave).
• Medical, dental, and vision insurance coverage.
• 401(k) retirement plan.
• Long-term incentive programs.
• Travel opportunities (approximately 25% of the time).
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