Senior Mortgage Broker Support – Parabroker

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the complete loan pipeline process, monitoring the status and next steps for each deal in progress.

• Assess client documentation for completeness and accuracy prior to submission to lenders, including reconciling payslips, bank statements, and other income proof.

• Prepare and organize loan applications, which includes lender forms, supporting documents, and submission packages.

• Communicate directly with lenders regarding submissions, inquiries, outstanding conditions, and approvals.

• Create client communications and follow up on any missing documents and information.

• Keep precise records in the client’s CRM and aggregator platform.

• Provide general administrative assistance to alleviate the broker’s operational workload.

• Take full responsibility for the application process, from reviewing documentation to lender submission and settlement.

• Primarily assist with residential lending, with occasional participation in commercial files.

• Function as a senior support role while the broker concentrates on acquiring new business and developing the client pipeline.

• Do not offer credit advice or assistance; loan recommendations and final approval are to be handled by the broker.

⛳️ Requirements

• Candidate must be based in the Philippines.

• At least 2 years of prior experience as a parabroker or in mortgage broker support, with direct ownership of the application process.

• Familiarity with Australian residential lending, including serviceability, document standards, lender policies, and submission requirements.

• Experience working with an Australian aggregator or broking CRM platform.

• High level of accuracy in handling volume, with a method for tracking multiple applications at various stages.

• Excellent written English skills, appropriate for direct communication with lenders and clients.

• Ability to work independently and advance a pipeline without needing prompts.

• Experience supporting a single broker or small brokerage as opposed to a large processing team (preferred).

• Exposure to complex or non-standard lending scenarios, such as self-employed borrowers and alternative documentation applications in both residential and commercial sectors (preferred).

• Interest in progressing beyond the processing function into a broader operational or leadership position (preferred).

• Availability for meetings and collaboration during core AEST/AEDT business hours.

• Must disclose any current ongoing roles or client work.

• Required to represent this engagement on LinkedIn as “Independent Contractor.”

🏝️ Benefits

• Fully remote; work from home.

• Full-time independent contractor engagement.

• Opportunity for advancement into team leadership, marketing, or broader operational responsibilities.

• Chance to work across multiple disciplines and influence a development pathway.

• Organizational support for investing in talent to enhance and develop skills.