Senior Mortgage Banker – Non-network

This is a fully remote position, open to applicants in California.

📋 Description

• Build, nurture, and manage relationships within the referral network to expand mortgage business and enhance BMO’s home-financing market share.

• Recognize sales opportunities and connect customers with the relevant BMO colleagues.

• Create and implement marketing and sales strategies, promotions, and initiatives.

• Reach out to referral and origination sources via national and local partnerships.

• Identify opportunities for cross-selling and up-selling, and refer non-mortgage needs to branch teams.

• Broaden the referral network and drive mortgage originations.

• Establish and strengthen the Bank’s presence in the community through trade shows, conferences, and similar events.

• Act as a customer advocate throughout the mortgage application and processing phases.

• Assist customers in navigating applications, documentation, processing, and funding.

• Collaborate with branch teams to transition customers and finalize mortgage documentation.

• Address or escalate customer service and processing concerns.

• Stay informed about consumer needs, industry trends, mortgage products, best practices, policies, and regulations.

• Formulate solutions and recommendations based on business strategies and stakeholder requirements.

• Support strategic initiatives and operational programs involving internal and external stakeholders.

• Conduct independent analysis and evaluation of strategic issues.

• Coordinate with BMO teams and customers to finalize home-financing applications.

• Record updates in BMO's internal systems.

• Analyze data and generate regular and ad-hoc reports and dashboards.

• Execute routine service requests and transactions within established service-level agreements.

• Complete transactions in adherence to relevant guidelines and requirements.

• Implement BMO’s Risk Management Framework and make risk-informed decisions that safeguard assets and ensure compliance with laws and policies.

⛳️ Requirements

• Generally, 3 to 5 years of relevant experience.

• A post-secondary degree in a related field or a comparable combination of education and experience.

• Federal registration with the Nationwide Mortgage Licensing System and Registry is required.

• Knowledge of credit qualifications and associated skills as per credit portfolio requirements and standards, if applicable.

• Comprehensive understanding of the mortgage lending process and relevant regulatory requirements.

• Exceptional interpersonal, sales, customer service, and negotiation abilities.

• Advanced knowledge of self-management and teamwork, personal lending, relationship sales, and management.

• Functional understanding of personal banking, investments, trust services, business and commercial lending, and cash management.

• Strong familiarity with the broader real estate industry and mortgage market.

• Specialized knowledge gained through education and/or business experience.

• Advanced verbal and written communication skills.

• Proficient collaboration and teamwork skills.

• Strong analytical and problem-solving capabilities.

• Advanced influence skills.

• A criminal background check and credit history evaluation are required.

• Restrictions apply to performing in a real estate agent capacity.

🏝️ Benefits

• Competitive commission structure.

• Performance-based incentives.

• Discretionary bonuses.

• Comprehensive health insurance.

• Tuition reimbursement.

• Accident and life insurance coverage.

• Retirement savings plans.

• Extensive training and coaching opportunities.

• Support from management.

• Opportunities for network building.

• Reasonable accommodations for individuals with disabilities.