Senior Managing Consultant, Research & Evaluation

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee the design and implementation of applied research and evaluation projects.

• Create evaluation strategies, research frameworks, methods for data collection, analysis techniques, and reporting plans.

• Utilize qualitative, quantitative, and mixed-method research methodologies.

• Plan and supervise interviews, surveys, focus groups, observational studies, ethnographic interviews, usability tests, and user experience research.

• Analyze findings and discern implications, trade-offs, risks, and opportunities for utility clients and their customers.

• Prepare reports, presentations, memos, papers, and executive summaries.

• Act as the principal author and quality reviewer for findings and recommendations at the executive level.

• Provide counsel to clients and foster trusted relationships.

• Establish scopes of work that include research approach, timeline, budget, assumptions, and deliverables.

• Discover opportunities to expand or enhance client engagements and contribute to proposal development.

• Take ownership of project planning, budget oversight, financial tracking, risk management, and delivery.

• Lead multidisciplinary teams comprised of consultants, analysts, engineers, data scientists, data management specialists, and subject matter experts.

• Facilitate project meetings and engage in financial projection reviews.

• Keep project sponsors, directors, and internal leaders updated on progress, budget, staffing, risks, and milestones.

• Assess resource requirements and address or escalate issues accordingly.

• Mentor and nurture team members in research methods, evaluation practices, consulting, communication, and deliverable creation.

• Offer constructive feedback and participate in continuous improvement initiatives.

⛳️ Requirements

• Solid background in applied research, program evaluation, customer research, user experience research, or a related discipline.

• Proven experience leading applied research, evaluation, customer research, UX research, or consulting projects from inception to completion.

• Proficiency in qualitative research methods and familiarity with quantitative or mixed-method evaluation techniques.

• Experience in developing research or evaluation plans, designing data collection tools, supervising analysis, and converting findings into actionable recommendations.

• Established ability to manage client relationships, project scope, budgets, timelines, risks, and multidisciplinary project teams.

• Exceptional client-ready writing, presentation, facilitation, and communication skills.

• Experience in mentoring, coaching, or developing junior team members.

• Capability to handle multiple priorities and make informed decisions when timelines, dependencies, or client requirements change.

• Experience in evaluating utility, energy efficiency, demand-side management, electrification, customer experience, or distributed energy resource programs is a plus.

• Background in supporting proposal development, finalist presentations, client expansions, or business development activities is a plus.

• Candidates must be authorized to work for any employer in the US or Canada.

• No employment visa or Labour Market Impact Assessment sponsorship is available.

🏝️ Benefits

• Comprehensive insurance options, including medical, dental, and vision coverage.

• Company-sponsored life insurance.

• Company-covered long- and short-term disability insurance.

• Medical and dependent-care flexible spending accounts.

• Paid parental leave.

• Flexible time off (FTO) policy with paid leave from work.

• 401(k) plan featuring a 3% employer match.

• Annual bonus opportunities.

• Fully remote work arrangement.

• Chance to enhance skills and engage in meaningful work.