Senior Manager, Underwriting Unit Lead

This is a fully remote position, open to applicants in Connecticut, +5 more locations.

📋 Description

• Lead and guide an underwriting team to deliver underwriting services that align with business objectives and performance metrics.

• Oversee team productivity, prioritize workloads, and ensure the effective execution of underwriting activities.

• Evaluate staffing and training requirements while fostering talent development.

• Promote continuous improvement in productivity, process efficiency, rating accuracy, and customer experience.

• Cultivate outstanding customer service and enhance consultative and relationship management skills.

• Interpret and convey company products, underwriting guidelines, strategic initiatives, and business priorities.

• Review and authorize underwriting exceptions and financial variances within delegated authority.

• Collaborate with Sales, Account Management, and internal stakeholders to enhance customer and broker interactions.

• Work across business segments and functional areas to achieve growth, retention, and profitability objectives.

• Utilize market and competitive insights to assess risk, support pricing strategies, and influence underwriting decisions.

• Communicate and negotiate rate development methodologies and underwriting decisions with both internal and external business partners.

• Contribute to case strategy and business planning while ensuring service expectations and deliverables are met.

• Provide coaching, mentoring, and performance guidance to both direct and indirect team members.

• Establish cross-functional partnerships that support business growth, operational excellence, and customer satisfaction.

⛳️ Requirements

• A minimum of 5 years of medical underwriting experience, ideally within Medicare and/or group health insurance products.

• At least 7 years of professional working experience.

• Proven experience in supporting underwriting functions, case management activities, and pricing analyses.

• Demonstrated ability in coaching, mentoring, or developing underwriting professionals.

• Strong understanding of underwriting principles, risk evaluation, pricing methodologies, and funding arrangements.

• Advanced proficiency in Microsoft Excel and related analytical tools.

• Preferred experience in Public and Labor, National Accounts, and/or Middle Market segments.

• Familiarity with Aetna underwriting systems, products, rating methodologies, and operational processes is preferred.

• Experience in leading process improvement initiatives and achieving measurable operational outcomes is preferred.

• Proven capability to collaborate effectively across Sales, Account Management, and other cross-functional business teams is preferred.

• Bachelor’s degree or equivalent combination of education and relevant professional experience.

• This remote position does not provide sponsorship at this time.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.