Senior Manager, Underwriting

This is a fully remote position, open to applicants in Connecticut, +4 more locations.

📋 Description

• Lead, coach, and nurture a team of underwriting professionals.

• Oversee workload allocation, production priorities, and team performance.

• Identify opportunities for staffing, training, and development.

• Drive ongoing process enhancements aimed at productivity, rating precision, operational effectiveness, and customer satisfaction.

• Encourage exceptional customer service and develop consultative partnership skills.

• Implement and communicate underwriting policies, product knowledge, business strategies, and organizational initiatives.

• Approve exceptions in underwriting and financial variances within designated authority limits.

• Collaborate with Sales and Account Management during customer and broker meetings as needed.

• Work together across CVS Health and Aetna business segments to meet enterprise and market-specific objectives.

• Utilize market and competitive insights to assess risk, formulate pricing strategies, and enhance profitability.

• Articulate and negotiate rate development methodologies and underwriting decisions.

• Influence case strategies and business outcomes while adhering to service-level expectations and deliverables.

• Establish and maintain cross-functional relationships.

• Provide leadership, direction, and mentorship to both direct and indirect team members.

⛳️ Requirements

• Minimum of 5 years of experience in medical underwriting, including exposure to Medicare or group health insurance products.

• Proven track record in leading, coaching, mentoring, or developing underwriting professionals.

• Strong understanding of underwriting principles, risk assessment, pricing methodologies, and funding arrangements.

• Advanced skills in Microsoft Excel and other analytical tools.

• Excellent communication, negotiation, and relationship-building abilities.

• Demonstrated capacity to manage competing priorities and deliver results in a dynamic environment.

• Experience in supporting Public and Labor, National Accounts, and/or Middle Market business segments (preferred).

• Familiarity with Aetna underwriting systems, products, rating methodologies, and underwriting processes (preferred).

• Experience in leading operational improvement initiatives and achieving measurable business outcomes (preferred).

• Ability to influence cross-functional partners and engage in strategic business initiatives (preferred).

• Bachelor’s degree or a relevant combination of education and professional experience.

• Must be eligible to work without sponsorship; this remote position does not offer sponsorship at this time.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Opportunity to earn an award target with the company’s equity award program.

• Comprehensive medical coverage.

• Dental coverage included.

• Vision coverage available.

• Paid time off provided.

• Options for retirement savings.

• Access to wellness programs.

• Additional resources to support physical, emotional, and financial well-being.