Senior Manager, Software Engineering – Case Management Platform

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Lead the Core team for the Case Management Platform

• Establish architectural direction, make trade-off decisions, and take ownership of outcomes

• Write production-level code, review pull requests, and engage in production incident response

• Propel design reviews and elevate engineering standards through exemplary practices

• Manage the entire software development lifecycle from initial concept to eventual sunset

• Recruit, nurture, and retain a team of high-performing engineers

• Conduct regular one-on-one meetings, provide constructive feedback, and address performance issues

• Support career growth, delegate decision-making, and foster a diverse, high-trust team environment

• Promote the use of AI coding tools, agent orchestration, and AI-assisted operations

• Assess and share the impact of AI implementation while phasing out ineffective practices

• Collaborate with product management, commerce stakeholders, lab operations, and engineering peers

• Maintain strong relationships with lab managers, lab supervisors, and commerce leaders

• Convert business objectives into engineering strategies and translate engineering realities into actionable business choices

• Manage estimates, scope, dependencies, risks, and delivery commitments

• Facilitate lean, outcome-focused ceremonies and eliminate obstacles

• Drive the evolution of working methodologies and implement improvements beyond the immediate team

⛳️ Requirements

• Bachelor's or Master's degree in Computer Science or equivalent experience

• Over 8 years of professional software development experience, with significant expertise in building complex data or process-management applications

• More than 3 years of experience leading engineering teams, with a proven ability to hire, develop, and maintain strong engineers

• Recent hands-on experience in writing production code, leading design reviews, and troubleshooting production issues in a managerial capacity

• Proficient in Java or another object-oriented programming language

• Familiarity with modern cloud infrastructure, preferably AWS, including Lambda and other stateless/serverless architectures

• Experience with relational databases and distributed systems

• Proven track record in adopting AI-assisted development, agent-based workflows, or similar contemporary engineering practices

• Experience working with product management, operations, and business stakeholders within a matrixed environment

• Exceptional written and verbal communication skills

• Ability to effectively collaborate across time zones with distributed and offshore team members

• Strong hands-on skills in coding, design, and architecture

• In-depth understanding of software architecture and the complete software development lifecycle in a regulated setting

• Established history of managing highly effective, mission-driven teams and cultivating leadership capabilities

• Proficiency in diagnosing production issues from initial triage and workaround to root cause analysis and prevention

• Expertise in developing scalable, resilient distributed systems on AWS

• Strong product intuition and the capacity to challenge requirements

• Experience in the biotech, healthcare, or another regulated industry is highly advantageous

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents

• Complimentary testing for Natera employees and their immediate family members

• Fertility care benefits

• Leave for pregnancy and baby bonding

• 401k benefits

• Commuter benefits

• Generous employee referral program