Senior Manager, PMO – P&C Insurance

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the development of new insurance program concepts from inception to completion, including requirements gathering, project planning, and cross-functional integration.

• Facilitate project management for collaboration across multiple business units.

• Work alongside IT teams and business stakeholders to outline system and workflow requirements, offering efficient solutions.

• Design, document, implement, and sustain configurable information systems while ensuring data integrity, security, and compliance with regulations.

• Manage and resolve system issues, provide technical user support, and supervise system upgrades or modifications.

• Perform audits and assessments to pinpoint vulnerabilities and implement necessary security measures.

• Develop and maintain the rate, quote, bind, and policy issuance systems in collaboration with Program Managers and underwriters.

• Integrate programs from acquired companies into the ISC platform in conjunction with technical and underwriting teams.

• Monitor project progress and deliver business updates.

• Lead both onshore and offshore support teams for endorsements, policy/invoice validation, audit documentation, premium finance/accounts payable, bordereau delivery and automation, inspections, and surplus lines filings.

⛳️ Requirements

• Bachelor's Degree.

• At least 8 years of hands-on experience in commercial lines underwriting or operations.

• A minimum of 5 years of project management experience.

• At least 5 years of experience in configuring and updating insurance policy administration systems; experience with MGA Systems is preferred but not mandatory.

• Proficient in MS Office, especially MS Excel.

• Experience with Visio or Figma for workflow mapping.

• Entrepreneurial mindset with the capability to independently drive projects and tasks.

• Proven experience in effectively managing teams.

• Expertise in the design, implementation, security, and troubleshooting of information systems within the insurance sector.

• Ability to juggle multiple tasks while providing project management skills.

• Must possess legal authorization to work in the United States.

🏝️ Benefits

• Bonus pay.

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan with company match contribution.

• Paid time off.

• Employee Ownership Program.

• Professional development opportunities.

• Owner Referral Program.

• Work from home reimbursement for remote/hybrid roles.

• Canary emergency financial assistance program.

• Life/AD&D Insurance.

• Confidential Employee Assistance Program.

• Health Savings Account with company contribution.

• Short-term disability.

• Voluntary supplemental accident, critical illness, and hospital insurance.

• Employee discounts.

• Addition Wealth Financial Wellness Program.

• Various Time Off Programs.

• 11 company paid holidays.