Senior Manager, Pharmacy Services Communications

This is a fully remote position, open to applicants in Connecticut, +23 more locations.

📋 Description

• Create and implement social media content strategies for the President of Pharmacy Services and senior executives.

• Oversee monthly content planning and development for executive social platforms, which includes managing editorial calendars, drafting, reviewing, and coordinating materials.

• Develop engaging social media content that simplifies complex topics related to business, healthcare, and pharmacy into clear and accessible messages.

• Seek opportunities for executives to engage in relevant industry discussions and participate in speaking events.

• Provide support for bylined articles, opinion pieces, executive viewpoints, speaking engagements, and other external communications.

• Amplify executive speaking and media appearances, business announcements, and communications through social and digital channels.

• Monitor social media, industry discussions, news cycles, and trends in healthcare, pharmacy benefit management (PBM), and specialty areas.

• Offer insights and recommendations regarding topics and discussions pertinent to Pharmacy Services, its leadership, and key stakeholders.

• Track the performance of executive social content and audience engagement metrics.

• Keep an eye on activities of peers, competitors, and industry leaders.

• Highlight timely external developments that may require executive involvement or inform executive communications.

• Convert social listening and performance analytics into actionable insights.

• Assist in the development and launch of a colleague social ambassador program.

• Formulate the strategy, framework, and ongoing content approach for the program.

• Identify and nurture a network of colleague ambassadors.

• Monitor participation, content performance, and engagement to enhance the program.

⛳️ Requirements

• Over 7 years of experience in corporate communications, executive communications, public affairs, or a related discipline.

• Proven track record in crafting impactful executive communications and business-oriented communication strategies.

• Outstanding writing and editing capabilities, with the skill to adjust voice and content for diverse channels and audiences.

• Strong executive presence, sound judgment, and experience providing counsel to senior leaders.

• Experience managing sensitive issues with discretion and demonstrating strong strategic instincts.

• Established ability to distill complex subjects into clear, compelling, and audience-appropriate communications.

• Excellent collaboration skills and the ability to work effectively within a matrixed organization.

• Strong project management and prioritization capabilities, with the ability to handle multiple fast-paced priorities simultaneously.

• Experience in healthcare, pharmacy, specialty pharmacy, health policy, corporate settings, or other highly regulated environments.

• Background in executive communications, social media, thought leadership, corporate communications, or public affairs, particularly within a complex or highly regulated sector.

• Solid understanding of executive social media strategy and experience in content development for senior leaders.

• Strong news judgment and the capability to quickly grasp emerging issues, industry discussions, and reputational factors.

• Familiarity with social listening, monitoring, analytics, and performance assessment.

• Ability to juggle multiple priorities and respond effectively in a fast-paced communications landscape.

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• Paid time off

• Retirement savings options

• Wellness programs

• Additional resources promoting physical, emotional, and financial well-being

• CVS Health bonus, commission, or short-term incentive program

• Equity award program