Senior Manager, KYC

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Lead, develop, and manage a team of professionals in KYC operations.

• Create KYC operations frameworks and offer guidance on policy, regulatory, and specialized domains.

• Oversee intricate KYC operations program activities, delegate workflows, provide governance, and escalate issues as necessary.

• Ensure timely and risk-based KYC reviews that comply with policy and regulatory standards.

• Recruit talent, establish goals, manage performance and compensation decisions, and address disciplinary matters.

• Guarantee that team outputs meet requirements and are ready for audits and regulators.

• Identify and spearhead process enhancements to boost efficiency, accuracy, and quality.

• Collaborate with senior management on intricate, confidential, high-visibility, and strategic projects.

• Offer thought leadership and guide strategic discussions with executive audiences.

• Design and implement enterprise-level AML programs, procedures, and operational models.

• Oversee regulatory examinations, audits, findings, escalations, and strategies for risk mitigation.

• Research, develop, and initiate new processes and technologies.

• Prepare and present reports for senior management and regulatory bodies.

• Formulate business plans, operating plans, budgets, and strategic initiatives.

• Monitor regulatory trends and evaluate their impact on the business.

• Provide coaching, mentorship, development, feedback, and conduct performance reviews.

• Recruit and cultivate a diverse, high-performing Financial Crime Risk Management (FCRM) team.

• Coordinate efforts with business partners, auditors, regulators, and other stakeholders.

⛳️ Requirements

• A bachelor's degree or equivalent professional experience.

• At least 5 years of direct management experience in financial services or similar fields, including fraud, KYC, anti-money laundering, sanctions screening, or comparable roles for newcomers.

• Alternatively, 8+ years of relevant management experience in an unrelated role involving information fluency, investigation, research, or a broad financial services background, though not specifically in KYC or AML.

• Proficiency in KYC operations frameworks and specialized areas of KYC programs.

• Understanding of AML legislation, policies, regulatory requirements, and compliance programs.

• Experience in supervising risk-based KYC reviews.

• Skills in people management, performance management, hiring, coaching, and staff development.

• Capability to manage complex, confidential, high-visibility projects on an enterprise scale.

• Ability to work independently with minimal daily supervision.

• Competence in preparing reports and presentations for senior management and regulatory authorities.

• Skill in coordinating with auditors, regulators, and both internal and external stakeholders.

• Capability to perform sedentary work and consistently operate standard office equipment.

• Willingness to travel domestically; no international travel required.

• Proficiency in reading, writing, and understanding instructions; applying common sense to standardized situations; and performing basic arithmetic.

🏝️ Benefits

• Variable compensation and incentive awards, including eligibility for cash and/or equity incentive awards.

• Health and wellness benefits.

• Savings and retirement programs.

• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts.

• Opportunities for career development.

• Recognition and rewards programs.

• Regular discussions about career development and performance with managers.

• Access to an online learning platform.

• Mentoring programs available.

• Training and onboarding sessions provided.

• Comprehensive benefits package.

• Workplace accommodations offered.