Senior Manager, Internal Communications

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop clear and timely communications that ensure employees are informed, aligned, and connected to the company's priorities.

• Establish systems, channels, cadences, and practices for internal communications.

• Collaborate with the CEO and executive team on all-hands meetings, memos, Slack updates, and other employee communications.

• Draft and refine communications in the voices of executives.

• Organize communication strategies for significant company events.

• Partner with the Chief Strategy Officer to convey the company's mission, strategy, priorities, and narrative.

• Simplify complex business and technical information into easily understandable internal communications.

• Work alongside the People team to enhance culture and employee experience communications.

• Utilize data, AI, and other technologies to assess and enhance communication effectiveness.

• Contribute to executive communications, company narratives, employee advocacy, and broader communication priorities.

• Report directly to the Head of Communications.

⛳️ Requirements

• Extensive experience in internal communications, having managed internal communications in a fast-paced growth environment.

• Familiarity with or deep consideration of keeping a remote or distributed workforce engaged.

• Capability to gain executive trust, write in the voice of executives, provide candid feedback, and handle sensitive information with discretion.

• Proficiency in designing communication architecture, channels, cadences, and systems.

• An AI-native approach to drafting, editing, summarizing, measuring communications, and developing workflows or agents.

• Ability to write clearly and efficiently across various formats, including CEO all-hands narratives and Slack announcements.

• Skill in translating complex technical and business news into straightforward language for diverse audiences.

• Competence in using data and feedback to assess and improve communications.

• 5–8+ years of experience in communications, primarily focusing on internal or executive communications at a high-growth technology company (preferred, not required).

• Experience in a fully remote or globally distributed company (preferred, not required).

• Background in communicating major company milestones such as fundraising, product launches, leadership transitions, or reorganizations (preferred, not required).

• Experience in establishing an employee advocacy program (preferred, not required).

• Familiarity with AI, developer-first, or technical B2B companies (preferred, not required).

• Experience in building or managing an AI-powered communications workflow or tool (preferred, not required).

🏝️ Benefits

• Equity

• Bonus

• Fully remote work arrangement

• AI tools and workflow experimentation incorporated into the operating model