Learning / Change Specialist – Communications

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategize and implement stakeholder communications that align with releases, training initiatives, onboarding processes, and workflow modifications.

• Create reusable materials such as Campaign in a Box resources, announcements, FAQs, briefings, and reinforcement content.

• Tailor messages based on user roles, site specifications, and operational requirements.

• Oversee the coordination of sanctioned distribution channels.

• Assist in conducting readiness assessments, managing local change networks, and gathering feedback.

• Facilitate content reviews and approvals with service, training, and clinical stakeholders.

• Monitor engagement levels, feedback, recurring inquiries, and adoption indicators to enhance communication effectiveness.

• Ensure communication products are accessible, accurate, and maintained under version control.

• Collaborate with operational and technical partners within a multidisciplinary team dedicated to supporting a federal client.

⛳️ Requirements

• Bachelor’s degree in communications, public relations, organizational development, marketing, or a related field; equivalent relevant experience will be taken into account.

• A minimum of 3 years of experience in internal communications, change management communications, or stakeholder engagement.

• Strong skills in writing, editing, presentation, and customizing messages.

• Proven experience in planning communications for enterprise system implementations or releases.

• Preferred experience in federal government, healthcare IT, or complex multi-site organizations.

• Familiarity with Microsoft 365, SharePoint, Teams, accessibility standards, and change management methodologies is preferred.

• Possession of Prosci or a similar organizational change certification is preferred.

• Must be based remotely within the United States.

• Capable of meeting applicable customer background checks, identity credentialing, and system-access requirements.

• Willingness to travel as needed for authorized program activities, depending on project requirements and approval.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance beginning the first of the month following your start date.

• 401(k) plan with employer contributions that are immediately vested; no matching is required.

• Generous Paid Time Off (PTO).

• An additional day of paid wellness leave each calendar year.

• Observance of ten federal holidays.

• Pet insurance options.

• Tuition reimbursement programs.

• Opportunities for internal training programs.

• Company-sponsored industry certifications.

• Team-building activities.

• Community volunteering opportunities.

• Quarterly headquarters days.

• Wellness events.

• Happy hours.

• Family fun events.