Senior Enterprise Communications – Delivery Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in managing the daily operations of enterprise communications, which includes collecting information from stakeholders, creating and refining content, effectively utilizing AI, and preparing communications for distribution across various channels.

• Aid in updating and coordinating content across employee communication platforms, such as intranet, instant notifications, webinars, and more.

• Collaborate with the director and manager to convert communication strategies and plans into clear, actionable tasks, ensuring that projects are completed accurately and punctually.

• Offer suggestions for the editorial lineup and sequencing.

• Manage communication workflows and timelines utilizing the team's workflow system.

• Recognize and implement opportunities to automate and improve communication processes, including the responsible application of emerging technologies or agentic AI.

• Foster relationships with stakeholders throughout the organization and deliver responsive, high-quality support to leaders and executives.

• Contribute to the enhancement of Penn Mutual's SharePoint-based intranet and Microsoft 365 communications ecosystem.

⛳️ Requirements

• Bachelor's degree in communications, public relations, journalism, marketing, English, or a related discipline.

• 3-4 years of experience in internal communications, corporate communications, public relations, marketing communications, or a similar field.

• Excellent writing, editing, and proofreading abilities.

• Capability to create clear, engaging content while managing multiple responsibilities and deadlines with outstanding attention to detail.

• Experience in managing content within an intranet, content management system (CMS), or digital communications platform.

• Preferred: Familiarity with SharePoint, Microsoft 365 tools and applications, and/or other digital workplace technologies.

• Preferred: Experience in developing simple AI agents.

• Preferred: Background in coordinating projects, communication workflows, editorial calendars, and timelines utilizing a project management or team workflow system.

• Preferred: Knowledge of webinar production and visual communication tools and design principles, including Canva and PowerPoint.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional growth and development.

• Flexible work arrangements to support work-life balance.

• A collaborative and inclusive workplace culture.