Senior Manager, Content Production and Insights

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Oversee the complete production planning and delivery processes for written, visual, audio, and multimedia content initiatives.

• Convert strategic content priorities into concrete production plans, timelines, and necessary resources.

• Guide, mentor, and nurture direct reports, setting clear priorities, expectations, and accountability.

• Coordinate internal contributors, freelancers, agencies, and production partners to efficiently produce high-quality content on schedule.

• Identify and introduce process enhancements, AI-driven workflows, and automation that boost productivity and scalability.

• Manage content performance reporting, dashboards, and KPIs to ensure transparency regarding content effectiveness and business impact.

• Examine content, campaign, and audience performance to uncover trends and translate findings into actionable suggestions.

• Collaborate with Content Strategy leadership to establish a continuous feedback loop that aligns performance insights with strategic priorities and future content investments.

• Supervise external production resources and assist in budget planning to optimize the balance of internal and external capabilities.

• Work alongside Product Marketing, Global Campaigns, Demand Generation, Brand, PR/Comms, and other partners to facilitate integrated go-to-market execution.

⛳️ Requirements

• A minimum of 8 years of experience in content marketing, content production, editorial operations, integrated marketing, or a similar field.

• Proven experience in people management with a history of coaching and developing talent.

• Experience in managing complex, multi-format content production; enterprise SaaS or technology experience is highly preferred.

• In-depth understanding of editorial processes, production management, resource planning, and content operations.

• Experience overseeing agencies, freelancers, vendors, and cross-functional team members.

• Proven ability to leverage analytics and performance data to guide content decisions and optimizations.

• Familiarity with content analytics, work management platforms, and AI-enabled content tools.

• Exceptional organizational, communication, problem-solving, and stakeholder management abilities.

• Capacity to handle multiple priorities and effectively influence within a fast-paced, highly matrixed global organization.

🏝️ Benefits

• Medical, Dental, and Vision Insurance

• Telehealth coverage

• Flexible work schedules and remote work options

• Opportunities for development and career advancement

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

• Paid volunteer time

• August Free Fridays

• Well-being resources

• Regionally tailored programs for employees and their families

• Mentorship, learning programs, leadership development, and educational support