Senior Manager, Community Policy

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the development of policies related to anti-discrimination and safety.

• Tackle real-world issues ensuring fair treatment for all hosts and guests.

• Collaborate with various stakeholders within the organization to align with Airbnb’s strategic goals.

• Oversee policies that influence trust within Airbnb.

• Create clear and scalable policy frameworks that reflect company priorities.

• Establish and nurture relationships with Operations, Legal, Anti-Discrimination and Equity, Public Policy, Product, Communications, and Supply.

• Facilitate the implementation of policies in cooperation with cross-functional stakeholders.

• Leverage data, research, and community feedback to assess policies and initiate revisions.

• Act as a subject matter expert for urgent escalations from Operations and company leadership.

⛳️ Requirements

• Experienced policy leader adept at resolving complex challenges and working collaboratively across functions.

• Extensive knowledge of anti-discrimination and safety policies that address real-world issues.

• Exceptional communication and writing skills.

• Proven experience presenting to all levels of leadership, including senior executives.

• Strategic thinker with a bias towards execution, paying meticulous attention to detail while incorporating diverse perspectives.

• Background in developing and implementing policies, along with assessing their effectiveness.

• Proactively data-driven, utilizing data, research, and insights to spot policy gaps and opportunities.

• 10–15+ years of experience in a Policy, Legal, or Trust and Safety role.

• Previous policy leadership experience addressing discrimination and safety matters in a complex international context.

• Strong business judgment, strategic thinking capabilities, and the ability to perform well under pressure.

• Demonstrated ability for critical thinking, research, and analysis.

• High attention to detail.

• Strong leadership skills with the capability to independently manage a portfolio of complex issues.

• Proficient in data analysis and guiding data-driven decision-making.

• Comprehensive understanding of the entire policy process and how to influence its delivery.

• Experience in working within a matrix organization and driving solutions to complex challenges through cross-functional collaboration.

• Ability to clarify and simplify complex information for others.

• Must reside in a state where Airbnb, Inc. has a registered entity.

🏝️ Benefits

• Eligibility for bonuses.

• Opportunity for equity.

• Comprehensive benefits package.

• Employee Travel Credits.

• Possibility of occasional work at an Airbnb office or participation in offsite events, as arranged with the manager.

• Reasonable accommodations provided during the recruitment process for applicants with disabilities.