Senior Manager, Commercial Analytics, Sales Operations

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Enhance commercial excellence and improve operational efficiency throughout the organization.

• Streamline sales processes and assess performance metrics.

• Execute strategic initiatives that empower commercial teams to better meet customer needs.

• Oversee a high-performing team.

• Collaborate effectively with sales, marketing, finance, and other essential stakeholders.

• Create and implement strategies that support growth while maintaining operational excellence.

• Conduct data analysis and modeling activities.

• Manage dashboards and key performance indicators (KPIs).

• Provide strategic guidance and influence.

• Lead teams and oversee projects.

⛳️ Requirements

• A BS/Masters Degree along with 12 years of experience in sales operations, commercial excellence, or related business areas is preferred.

• Preferred fields of study include Business Administration, Science, Engineering, or a related discipline.

• Industry certifications in sales operations, project management, or process improvement methodologies are valued.

• A minimum of 3 years' experience in people management, particularly leading cross-functional teams, is preferred.

• Advanced skills in CRM systems, particularly Salesforce.com, and proficiency in business intelligence tools are essential.

• Strong expertise in sales performance analytics, forecasting, and pipeline management is required.

• Proven ability to design and implement sales incentive programs and compensation frameworks.

• Experience in process optimization and continuous improvement methodologies is necessary.

• Exceptional skills in data analysis, visualization, and presenting insights to executive audiences.

• Strong project management capabilities, with the ability to lead multiple concurrent initiatives.

• A demonstrated history of effective collaboration within matrix organizations.

• Excellent written and verbal communication skills are essential.

• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint, is required.

• Familiarity with sales enablement tools and technologies is preferred.

• Willingness to travel 2-3 times a year or as required.

• Understanding of compliance requirements and business process governance is important.

• Strong business acumen and strategic thinking skills are necessary.

• Experience in change management and organizational development is advantageous.

• Ability to influence and build relationships across all levels of the organization.

• Knowledge of ERP systems and database tools is preferred.

• Foreign language skills are valued but not mandatory.

🏝️ Benefits

• A selection of national medical and dental plans, along with a national vision plan, including health incentive programs.

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.

• A minimum of 120 hours paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave, providing 3 weeks for bonding and 8 weeks for caregiver leave.

• Coverage for accident and life insurance.

• Short- and long-term disability benefits in accordance with company policy.

• A competitive 401(k) U.S. retirement savings plan.

• An Employees’ Stock Purchase Plan (ESPP), enabling eligible employees to acquire company stock at a discount.

• A variable annual bonus based on company, team, and/or individual performance results, in line with company policy.