Senior Manager, Client Marketing

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Deliver outstanding client and account management support for one of Ticketmaster’s premier Sports and Venues clients.

• Provide strategic insights and recommendations regarding Ticketmaster’s marketing solutions, particularly in paid media.

• Oversee the implementation of marketing campaigns and contribute to achieving revenue growth objectives.

• Maintain the retention of performance media expenditures within the client portfolio.

• Ensure the seamless execution of intricate digital marketing campaigns, analytics projects, and other initiatives.

• Act as the internal authority on clients’ businesses, challenges, organizations, and relevant Ticketmaster solutions.

• Suggest cross-channel marketing solutions that align with client goals.

• Utilize ticketing data and the ticketing software infrastructure effectively.

• Evaluate campaign performance data, identify trends, enhance campaigns, and propose upsell opportunities.

• Communicate proficiently with clients and internal stakeholders.

• Build and sustain strong relationships with internal teams and colleagues.

• Lead client calls and meetings, crafting narratives and content.

• Advise clients on the effective use of Ticketmaster products and services, including reporting and segmentation tools.

• Assist with copywriting, image resizing, and related campaign tasks across various channels.

• Support, mentor, and oversee a marketing associate manager.

• Keep updated on the live entertainment and marketing industry knowledge.

⛳️ Requirements

• BA/BS in Marketing or a related discipline.

• 5-7 years of experience in a similar position within the digital marketing sector.

• Experience in a digital media agency is an advantage.

• Strong quantitative and analytical capabilities.

• Demonstrated understanding of digital media platforms and businesses.

• Proficiency in at least one channel: on-site advertising, SEM, programmatic display, or paid social.

• Excellent written and verbal communication and comprehension abilities.

• Capability to adapt communication style to various audiences.

• Interest and understanding of the business aspects of sports.

• High proficiency in Microsoft Office applications.

• Familiarity with AI tools.

• Ability to engage effectively with clients and colleagues across executive, mid-manager, and daily operations levels.

• Creative problem-solving skills.

• Outstanding organizational abilities.

• Capacity to perform effectively under pressure and meet tight deadlines.

🏝️ Benefits

• Medical, vision, dental, and mental health benefits for you and your family.

• Access to a health care concierge.

• Flexible Spending Account (FSA) or Health Savings Account (HSA).

• Complimentary concert tickets.

• Generous paid time off, including holidays, sick leave, and personal days.

• 401(k) program with company matching.

• Stock reimbursement program.

• New parent programs, including caregiver leave.

• Support for fertility, adoption, fostering, or surrogacy.

• Career and skill development opportunities through the School of Live.

• Tuition reimbursement.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding match.