Supervisor, Media Strategy – Client Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage client relationships, revenue, retention, and growth for a designated portfolio of clients.

• Develop and nurture collaborative, trusted client relationships, acting as a key advisor and partner.

• Convert client business briefs into actionable media and creative campaign strategies.

• Oversee media planning and allocate budgets across various channels.

• Facilitate channel and integrated strategies that align with comprehensive brand objectives.

• Lead account strategy and performance, ensuring success against essential client metrics.

• Work collaboratively with Activation team members on campaign tactics and recommendations.

• Deliver strategies, reports, and campaign results to clients.

• Monitor competitive landscapes and client industries, providing strategic business insights.

• Analyze performance data and suggest strategic adjustments.

• Take ownership of presenting data, strategic rationale, learnings, and next steps.

• Collaborate with Finance and Practice managers on profitability, resource allocation, SOW, and pricing objectives.

• Define internal team requirements and establish client expectations, including cross-departmental feedback.

• Guide teams on mid-sized accounts or assist a Director with larger accounts.

⛳️ Requirements

• Minimum of 4 years of digital marketing experience with a strong emphasis on DTC paid media (Google, Meta, TikTok, etc.).

• Experience in marketplaces such as Amazon or Walmart is an advantage.

• Robust understanding of connected media channels throughout the consumer funnel.

• Proven experience leading client accounts in an agency or technology environment as the primary point of contact and strategy driver.

• Demonstrated success in client retention and account growth.

• Proficient in GA4, including customer journey analysis, audience building, and insight development.

• Familiarity with Shopify data and ecosystem integrations.

• Experience in evaluating and refining creative in collaboration with creative teams.

• Understanding of SOWs, scope, and agency profitability.

• Excellent presentation skills and confidence when engaging with clients.

• Experience mentoring or guiding junior team members.

• Must successfully pass a background check if offered the position.

🏝️ Benefits

• Remote-first workplace that promotes flexibility and connection.

• Comprehensive medical, dental, and vision benefits.

• Generous retirement program.

• Thoughtful parental leave and return-to-work initiatives.

• Flexible Time Off.

• Opportunities for sabbaticals.

• Paid holidays.

• Quarterly Company “Recharge” Days.

• Holiday closure in December.

• Continuous learning and development opportunities.

• Transparent DEIB practices.