Senior Manager, Client Marketing

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Deliver outstanding client and account management support for a prominent Sports and Venues client.

• Provide strategic advice and recommendations utilizing Ticketmaster’s marketing solutions, with a focus on paid media.

• Oversee the implementation of marketing campaigns and assist in achieving revenue growth objectives.

• Ensure the retention of performance media spend within the client's portfolio.

• Direct the execution of intricate digital marketing campaigns, analytics projects, and various initiatives.

• Act as the internal authority on clients’ businesses, challenges, organizations, and relevant Ticketmaster solutions.

• Suggest cross-channel marketing solutions that align with client goals.

• Utilize ticketing data and the ticketing software infrastructure effectively.

• Evaluate campaign performance data, identify trends, optimize campaigns, and propose upsell opportunities.

• Communicate clearly and effectively with clients and internal stakeholders.

• Build and maintain relationships with internal teams and colleagues.

• Lead client calls and meetings, crafting narratives and content.

• Assist clients in navigating Ticketmaster products and services, including reporting and segmentation tools.

• Support, mentor, and oversee a marketing associate manager.

• Stay updated on the latest trends in live entertainment and marketing industries.

⛳️ Requirements

• BA/BS in Marketing or a related discipline.

• 5–7 years of experience in a comparable position within the digital marketing sector.

• Proven success in an account management capacity serving high-profile clients.

• Capable of managing multiple complex projects across various clients simultaneously.

• Comprehensive understanding of digital marketing channels and strategies, encompassing on-site advertising, programmatic display, paid social, and SEM.

• Strong quantitative and analytical skills.

• Established knowledge of digital media platforms and businesses, with expertise in at least one channel: on-site advertising, SEM, programmatic display, or paid social.

• Excellent written and verbal communication skills, with the ability to adapt style for different audiences.

• Interest and understanding of the business aspects of sports.

• High proficiency in Microsoft Office applications.

• Familiarity with AI tools.

• Ability to engage effectively with clients and colleagues across various levels, including executive, mid-manager, and operational roles.

• Creative problem-solving skills.

• Outstanding organizational abilities.

• Capacity to perform well under pressure and meet tight deadlines.

🏝️ Benefits

• Comprehensive medical, vision, dental, and mental health benefits for you and your family.

• Access to a health care concierge.

• Flexible Spending Account (FSA) or Health Savings Account (HSA).

• Complimentary concert tickets.

• Generous paid time off, including holidays, sick leave, and personal days.

• 401(k) program with company matching.

• Stock reimbursement program.

• New parent programs that include caregiver leave.

• Support for fertility, adoption, foster care, or surrogacy.

• Career and skill development opportunities through the School of Live.

• Tuition reimbursement.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding matching program.