Senior IT Systems Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure 24/7 service and infrastructure responsiveness, including participation in an on-call rotation.

• Design and oversee production system monitoring using ExtraHop wire data products alongside conventional tools.

• Create and manage design documents, playbooks, diagrams, and documentation for stakeholders.

• Architect and build secure, future-ready hybrid and multi-cloud services and networks.

• Implement and enhance human and automated operations and support workflows.

• Write clean, extensible, and sustainable code to address current and future challenges.

• Collaborate across network and systems infrastructure, identity management, security, and integration teams.

• Expand the service portfolio in line with business needs and optimize existing infrastructure.

• Continuously learn and develop as an engineer and colleague.

⛳️ Requirements

• Over 8 years of experience in Unix/Linux systems administration and software development.

• Proficient in Shell/Bash and other automation tools within a Linux/Unix environment.

• Familiar with distributed version-control workflows, such as Git.

• Competent in web infrastructure operations, including development and deployment.

• Experience or strong interest in cloud and serverless infrastructure.

• Knowledge of virtualization platforms such as Linux KVM.

• Comprehensive understanding of TCP/IP, HTTP, SSH, DNS, LDAP, and TLS.

• Excellent verbal and written communication skills.

• Self-directed problem-solving capabilities and consensus-building skills.

• Security-oriented mindset in operational activities.

• Ability to articulate and defend well-reasoned technical opinions.

• Willingness to tackle undefined challenges and seek innovative solutions.

• Preferred: experience with AWS, Azure, or GCP cloud virtualization platforms.

• Preferred: competency in Windows and/or macOS.

• Preferred: administration experience with Google Workspace.

• Preferred: knowledge of firewall and security management principles.

• Preferred: familiarity with UDP, SMTP, NTP, SNMP, and Finger protocols.

• Preferred: experience with Linux configuration management systems such as Ansible, Puppet, or Chef.

• Preferred: configuration and deployment experience with network switching and routing equipment.

🏝️ Benefits

• Eligibility for annual performance-based discretionary bonuses.

• Stock option grants available.

• Medical, dental, and vision coverage starting on Day 1.

• 401(k) plan with employer matching.

• Flexible Paid Time Off (PTO).

• Parental leave offered.

• Sick leave prorated based on the date of hire.

• All federal holidays observed (US only).

• 3 days of paid volunteer time available.

• Flexible Spending Accounts (FSA) and dependent care accounts.

• Employee Assistance Program (EAP), where applicable.

• Educational reimbursement options.

• 401(k) with employer match or pension where applicable.

• Pet insurance offered (US only).

• Hybrid and remote work model available.