Senior Insurance Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the product owner for designated regional Medicare Advantage portfolios throughout their lifecycle.

• Convert enterprise, segment, and market strategies into product specifications, deliverables, and execution priorities.

• Oversee Product Management execution during the annual Medicare Advantage bid cycle.

• Coordinate CMS bid submissions, Plan Benefit Package data, service areas, plan features, crosswalks, and updates to the National Plan List.

• Develop work plans, milestones, dependencies, review points, and partner responsibilities.

• Perform quality-control assessments to ensure that approved product and benefit decisions are accurately represented across filings, systems, member materials, and operational processes.

• Ensure the accuracy and completeness of Annual Notice of Change, Evidence of Coverage, and Summary of Benefits content.

• Oversee product management of provider directory setup and maintenance.

• Act as the primary Product Management liaison for assigned markets and portfolios.

• Represent Product Management in Regional Strategy discussions and provide recommendations, portfolio updates, risk assessments, and address unresolved issues.

• Assess product and benefit inquiries, identify gaps, risks, opportunities, and downstream effects.

• Lead readiness activities for the Annual Enrollment Period and address product-related questions and concerns.

• Facilitate or assist with cross-functional projects, research tasks, working sessions, and initiatives aimed at continuous improvement.

• Maintain documentation of product decisions, requirements, owners, dependencies, approvals, and follow-up actions.

• Report to the Associate Director of Insurance Product Management.

• Coordinate contributions from cross-functional teams without direct management authority.

• Provide guidance, knowledge sharing, and informal coaching to less-experienced team members.

• Operate within the annual Medicare Advantage and CMS regulatory framework, which may occasionally require extended hours and weekend work.

⛳️ Requirements

• A bachelor’s degree or equivalent professional experience.

• A minimum of 5 years of relevant experience in healthcare, health plan, product management, strategy, operations, implementation, or a related field.

• Proven experience leading regulated product deliverables, filings, or implementations that involve multiple functional partners.

• Demonstrated capability in managing complex deliverables with strict deadlines, quality standards, and regulatory requirements.

• Experience in evaluating product, benefit, or operational issues and formulating clear recommendations.

• Ability to independently organize tasks, set priorities, and handle multiple responsibilities simultaneously.

• Strong analytical and problem-solving abilities, including the capacity to identify inconsistencies, dependencies, risks, and downstream impacts.

• Excellent written and verbal communication skills.

• Proficient in presenting recommendations to stakeholders and leaders.

• Ability to influence decisions and drive cross-functional collaboration without formal authority.

• Advanced skills in Excel, PowerPoint, and other digital collaboration and product-management tools.

• Willingness to work extended hours and occasionally on weekends during critical Medicare Advantage and CMS delivery periods.

• Self-provided home internet with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

• A dedicated workspace free from ongoing interruptions to safeguard member PHI/HIPAA information.

• Preferred: Experience in Medicare Advantage product management, bidding, implementation, or market activities.

• Preferred: Familiarity with the annual Medicare Advantage bid cycle, Plan Benefit Package, Health Plan Management System, and crosswalk requirements.

• Preferred: Knowledge of Annual Notice of Change, Evidence of Coverage, Summary of Benefits, or other Medicare Advantage member documentation.

• Preferred: Experience in maintaining National Plan List, service-area, state, or county expansion information.

• Preferred: Background working with Market Leadership, Individual Product Actuarial, provider groups, or regional business partners.

• Preferred: Understanding of Medicare Advantage benefit design, product configuration, and regulatory standards.

• Preferred: Experience with provider directory setup or upkeep.

• Preferred: Involvement in supporting Annual Enrollment Period readiness, issue management, or resolving product inquiries.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Support for maintaining a dedicated home workspace to protect member PHI/HIPAA information.

• Remote work arrangement with occasional travel to Humana offices for training or meetings.