Senior Instructional Designer, Global Operations

Posted Oct 21

This is a fully remote position, open to applicants in California.

📋 Description

• Identify, develop, and implement impactful learning solutions for Global Operations and the Quality Management System.

• Create Capability/Competency Maps for key roles within Global Operations.

• Design innovative training solutions utilizing eLearning tools for quality, GMP, GCP, GxP, regulatory, and technical initiatives.

• Incorporate video, mixed reality, augmented reality, virtual reality, immersive training, and AI into learning solutions.

• Evaluate existing training materials for their efficacy, clarity, consistency, effectiveness, and compliance with accessibility standards.

• Manage the lifecycle of new technologies, ensuring regulatory compliance, security assessments, and sustained enablement.

• Develop and produce interactive video and Extended Reality content.

• Collaborate with Global Operations leadership and HR L&D to establish learning priorities.

• Monitor learning KPIs and metrics to assess training effectiveness.

• Formulate and communicate the vision for technical learning priorities across Global Operations.

• Cultivate relationships and collaborate with teams across Global Operations and Agilent.

• Direct learning strategy and support employee career development and organizational alignment.

• Oversee timelines, tools, and resources through matrixed delivery teams.

• Provide mentorship to training personnel as necessary.

• Assist with internal and external audits as required.


⛳️ Requirements

• Bachelor’s Degree from an accredited institution.

• A minimum of 5 years of experience in training content development.

• Experience with eLearning authoring tools, including Articulate RISE, Captivate, and Vyond.

• Proficiency in Microsoft Office suite, particularly Teams, PowerPoint, and Excel.

• Fluency in English, both written and verbal.

• An advanced degree in learning and/or content development is preferred.

• Experience with video content development, extended reality experiences, and virtual reality experiences is preferred.

• Familiarity with Good Manufacturing Practice (GMP) guidelines and regulatory requirements is preferred.

• Experience utilizing Artificial Intelligence (AI) in content development is preferred.

• Ability to function effectively in a fast-paced team environment with a strong attention to detail and ethical standards.

• Proven capability to manage multiple projects and deliverables.

• Exceptional written and verbal communication skills.

• Travel required: 25% of the time.


🏝️ Benefits

• Eligibility for bonus.

• Stock options.

• Comprehensive benefits package.

• Option to work remotely.

• Commitment to an inclusive workplace and assistance for disability applications/interviews.

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