Senior Infrastructure Solutions Engineer, Compute & Storage

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with internal software engineering teams to assess workload requirements and convert them into cost-efficient server and storage solutions.

• Create, document, and manage standard hardware configurations for build/CI, virtualization, big data and analytics, databases, and GPU/AI/ML workloads.

• Act as the main technical liaison with Dell, other OEMs, resellers, and component vendors.

• Construct and validate configurations, review quotes and bills of materials, assess product roadmaps, and perform proof-of-concept and benchmark testing.

• Manage the lifecycle of on-premise compute and storage hardware, which includes capacity planning, procurement assistance, rack/power/cooling planning, deployment, updates, support cases, refresh, and decommissioning.

• Design, implement, and manage Dell PowerStore and Pure Storage arrays.

• Collaborate with Senior Platform Operations Engineers to integrate hardware into bare-metal provisioning, virtualization, and Infrastructure-as-Code workflows.

• Automate hardware management, health monitoring, and fleet inventory utilizing out-of-band tools, APIs, and scripting.

• Enforce hardware- and firmware-level security best practices.

• Guide troubleshooting and root-cause analysis for hardware, firmware, and storage performance issues.

• Function as a technical Subject Matter Expert (SME) for IT Systems, CloudOps, Security, and Engineering teams.

• Engage in a shared on-call rotation for mission-critical IT services.

• Keep documentation up to date for hardware standards, configurations, asset inventory, audits, and compliance.

• Propel improvements in hardware performance, utilization, monitoring, and operational processes through automation and observability.

• Mentor junior team members.

⛳️ Requirements

• Bachelor’s degree in Computer Science or 8+ years of equivalent experience in a large-scale enterprise setting.

• In-depth, hands-on knowledge in enterprise server hardware, including Intel Xeon, AMD EPYC, memory configuration, PCIe topology, RAID/HBA controllers, NVMe/SAS/SATA drives, NICs, and power and thermal considerations.

• Significant experience with Dell PowerEdge servers and iDRAC, Lifecycle Controller, OpenManage, and racadm.

• Familiarity with at least one other server platform, such as HPE ProLiant/iLO, Lenovo ThinkSystem/XClarity, Supermicro, Cisco UCS, or OCP/ODM hardware.

• Practical experience managing enterprise storage arrays, particularly with Dell PowerStore and Pure Storage FlashArray.

• Knowledge of block, file, object, SAN/NAS, software-defined storage, and protocols including iSCSI, Fibre Channel, NVMe-oF, NFS, SMB, and S3.

• Capability to consult with engineering stakeholders, gather requirements, translate workloads into hardware specifications, present cost/performance/risk trade-offs, and document recommendations.

• Strong Linux systems administration experience, including hardware validation, driver and firmware management, and OS-level performance diagnostics.

• Proficient in Python and shell scripting for hardware automation, fleet inventory, and Redfish API integration.

• Experience with on-premise virtualization and bare-metal platforms such as VMware, KVM, or OpenStack.

• Solid networking fundamentals, including TCP/IP, DNS, DHCP, routing, firewalls, data center networking, 10/25/100GbE, link aggregation, VLANs, cabling, optics, and storage networking.

• Experience in designing, building, and maintaining secure infrastructure, including firmware, BMC, and hardware root-of-trust controls.

• This position is not eligible for immigration support or relocation.

• Preferred: Certifications in Dell Technologies, Pure Storage, NVIDIA, CompTIA Server+, or Red Hat.

• Preferred: Knowledge in Infrastructure-as-Code, version control, bare-metal provisioning, GPU/accelerator platforms, data center facilities planning, vendor management, TCO analysis, enterprise security, regulated/compliance environments, monitoring and observability, Docker, Kubernetes, project management, and mentoring experience.

🏝️ Benefits

• Generous PTO Policy.

• Unplugged Days supporting work-life balance.

• Flexible WFH Policy.

• Mental & Physical Wellness programs.

• Phone and Internet Reimbursement program.

• Access to Continued Career Development.

• Comprehensive Benefits and Competitive Packages.

• Paid Volunteer Time.

• Employee Resource Groups.