Senior Immigration Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee a portfolio of U.S. business immigration cases from start to finish.

• Organize the collection and examination of information and supporting documents.

• Draft immigration forms, supporting documents, case materials, and correspondence for attorney review.

• Track case progress, filing deadlines, status expiration dates, and required documentation.

• Deliver timely and precise updates to corporate clients and foreign national employees.

• Assist with complex, sensitive, or urgent U.S. immigration issues and identify potential risks for escalation.

• Collaborate with U.S. immigration attorneys regarding case strategy, documentation, review, and submission.

• Keep complete and accurate case records within the case management system.

• Act as the primary point of contact for assigned cases.

• Address client and employee inquiries and communicate documentation needs, next steps, and pending actions.

• Proactively follow up to keep cases moving forward and manage expectations.

• Ensure that casework adheres to quality standards, confidentiality, client protocols, and compliance obligations.

• Assist in file reviews, audits, remediation efforts, quality assurance, and process enhancements.

• Provide daily guidance to Consultants and junior team members.

• Facilitate onboarding and training, sharing knowledge, best practices, and updates on U.S. immigration.

• Manage workload effectively to meet deadlines and client service expectations.

• Identify and escalate tasks that fall outside of designated scope.

• Aid in accurate and timely billing by documenting case activities and applicable fees.

• Contribute to improvements in efficiency, quality, and consistency across U.S. case delivery.

⛳️ Requirements

• Bachelor's degree or equivalent relevant professional experience.

• Significant experience in supporting U.S. business immigration cases within a corporate immigration setting.

• Capability to independently manage a substantial U.S. immigration caseload.

• Strong grasp of U.S. immigration case processes and documentation standards.

• Experience collaborating with corporate clients and foreign national employees.

• Familiarity with coordinating case preparation alongside U.S. immigration attorneys.

• Exceptional written and verbal communication skills.

• Strong organizational abilities and adeptness at managing multiple deadlines and shifting priorities.

• Keen attention to detail, sound judgment, and a dedication to quality.

• Ability to identify potential risks and escalate them as necessary.

• Proven capability to support and mentor junior team members.

• Professionalism, discretion, integrity, and the ability to uphold confidentiality.

• Preferred: Experience in supporting multinational corporate immigration programs.

• Preferred: Familiarity with immigration case management systems and relevant technology.

• Preferred: Background in contributing to quality assurance, audits, training, or process improvement initiatives.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• 401(k) Retirement Plan with Company Match.

• Flexible Spending Accounts and Health Savings Account.

• Life Insurance, Short-Term Disability, and Long-Term Disability Coverage.

• Company Paid Holidays and Paid Time Off.

• Paid Parental Leave.

• Pet Insurance.

• Travel Assistance Services.

• Legal and Identity Theft Protection Plans.

• Commuter Benefit Subsidy.

• Employee Recognition Programs.

• Referral Bonus Opportunities.