Senior Global Benefits Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Direct the global benefits strategy and long-term roadmap for Coalition across various markets.

• Manage and oversee daily benefits administration tasks, which include eligibility and data modifications, enrollments, inquiries, escalations, audits, reconciliations, invoice assessments, vendor documentation, and ongoing workflows.

• Foster and maintain relationships with brokers, carriers, consultants, local providers, and internal stakeholders.

• Spearhead benefits renewals, open enrollment periods, implementations, integrations, and program adjustments across multiple countries.

• Provide expert leadership in areas such as leave and absence policies, retirement, pension, savings, and other employer-sponsored initiatives.

• Collaborate with HRIS, Payroll, Finance, Legal, and People teams on various tasks including data management, integrations, reporting, budgeting, forecasting, cost modeling, utilization analysis, audits, and control measures.

• Oversee benefits governance and develop a scalable People Operations framework that includes policies, procedures, process maps, calendars, employee resources, documentation, and audit readiness.

• Lead larger People Operations projects, such as new country launches, acquisitions, integrations, employee lifecycle processes, technology improvements, and responsible AI implementation.

⛳️ Requirements

• Over 8 years of experience in global benefits, People Operations, HR operations, consulting, or a related discipline.

• Proficient in administering global health and welfare, leave, retirement, and pension programs.

• Experience with self-insured health plans, encompassing claims management, utilization, cost modeling, stop-loss measures, renewals, vendor oversight, and reconciliations.

• Proven ability to manage brokers, consultants, carriers, vendors, and internal stakeholders throughout operations, renewals, implementations, and escalations.

• Strong expertise in benefits data management, eligibility, payroll coordination, reconciliations, audits, and controls.

• Excellent judgment, analytical, and communication skills, capable of simplifying complex issues, developing practical processes, and prioritizing tasks within a global organization.

• Experienced in supporting benefits within a rapidly growing technology, financial services, insurance, or similarly regulated sector.

• Knowledgeable in global benefits governance, benchmarking, harmonization, or program design.

• Familiar with supporting multi-country leave, pension, retirement savings, or statutory benefits programs.

• Experience with mergers and acquisitions, post-close integration, new country launches, or HRIS and payroll system implementations.

• Familiarity with global HRIS, benefits administration, leave management, retirement administration, reporting, or case management platforms.

• Experienced in working with distributed or remote-first teams.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Flexible Paid Time Off (PTO).

• Annual home office stipend and access to WeWork facilities.

• Mental and physical health wellness programs, including Headspace, Lumino, and more!

• Competitive salary with opportunities for advancement.