Senior Field Technical Program Manager, FDE

This is a fully remote position, open to applicants in California.

📋 Description

• Lead intricate customer engagements by providing technical direction and support to implementation teams.

• Assist technical teams in navigating architectural choices and evaluating technology trade-offs.

• Recognize and address technical risks and dependencies that may impact timelines and objectives.

• Generate high-quality deliverables, including status reports, program plans, and customer communications.

• Oversee program scope, schedule, budget, risk, and resources with a focus on technical intricacies.

• Act as the main escalation contact for any customer-related technical delivery challenges.

• Refer issues to other Databricks teams for swift resolution when necessary.

• Establish trust and credibility with technical teams and stakeholders.

• Convey Databricks’ vision and solutions while facilitating effective, goal-driven meetings.

⛳️ Requirements

• Demonstrated ability to keep up with technology trends and make informed technical decisions without engaging in hands-on coding.

• Experience in managing extensive, intricate engagements and addressing unforeseen technical challenges.

• Understanding of how to balance trade-offs between scope, budget, and timeline effectively.

• Strong communication, negotiation, and conflict resolution capabilities.

• Proven history of influencing technical teams and customizing messages for a range of audiences from engineers to executives.

• Background in BI, data management, and big data technologies is preferred.

• Established ability to juggle multiple tasks and manage various engagements while ensuring high levels of customer satisfaction.

🏝️ Benefits

• Eligibility for an annual performance bonus.

• Opportunity for equity participation.

• A comprehensive package of benefits and perks, with specifics varying by region.