Senior Field Applications Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Prepare customers for and complete validation studies on Chemistry and Immunoassay instrumentation.

• Execute instrument setup, calibration, precision studies, and method comparisons.

• Offer onsite and remote phone support for assay- and QC-related inquiries from customers.

• Deliver onsite training to ensure proper operation of instrumentation.

• Collaborate with customer Key Operators during validation to reinforce training and confirm readiness.

• Address operational and performance inquiries in accordance with specifications and regulatory standards.

• Partner with Tech Support, Field Service, Sales, and Customer Training teams.

⛳️ Requirements

• Associate's degree with a minimum of 3+ years of combined experience in laboratory/diagnostic instrumentation or a related field.

• Advanced knowledge of the diagnostics or healthcare sector, focusing heavily on the laboratory regulatory environment.

• Willingness to travel up to 95%, including flying and/or driving, with potential overnight stays.

• Must possess a valid driver’s license with a satisfactory driving record.

• Capability to lift, move, slide, raise, or place items weighing up to 50 lbs.

• Ability to stand, walk for extended periods, sit, squat, kneel, ascend and descend stairs, and reach with hands and arms.

• Preferred: Bachelor’s degree.

• Preferred: Medical Laboratory Science qualification.

• Preferred: Familiarity with Standard Laboratory Management Practices, including Quality Control, record keeping, and regulatory requirements (CAP, CLIA, COLA).

🏝️ Benefits

• Bonus/incentive pay.

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).

• Flexible, remote working arrangements for eligible roles.