Senior Epic Orders Application Analyst

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Provide support for EPIC Inpatient Orders through planning, design, implementation, maintenance, optimization, and ongoing assistance.

• Analyze and troubleshoot stakeholder issues to identify resolutions.

• Collect, validate, and convert technology requirements into design and development specifications.

• Configure, test, install, implement, monitor, and maintain complex systems, applications, workflows, processes, and hardware.

• Document and suggest workflow modifications along with technical and functional designs.

• Collaborate with external vendors for third-party application integration, implementation, support, and troubleshooting.

• Address intricate issues, incidents, and problems in line with service levels and departmental standards.

• Act as project manager and execute project management duties for mid-sized, cross-functional initiatives.

• Coordinate projects through demand intake, governance, and project management processes.

• Conduct quality assessments of team projects.

• Mentor colleagues and identify training opportunities for the team.

• Establish technical best practices and standards in collaboration with peers, stakeholders, and vendors.

• Adhere to documentation and change management standards.

• Create training and knowledge-based materials.

• Integrate electronic and mechanical hardware with software solutions.

• Develop and comprehend end-user business reporting requirements.

• Participate in on-call and command-center responsibilities.

• Create and maintain testing plans and scripts.

• Join team, project, department, workgroup, subcommittee, and hospital leadership meetings.

• Support project and team budget forecasting, maintenance, adjustments, and justifications.

• Aggregate resource forecasts to align projects with priorities and roadmap resources.

• Engage in vendor and industry user groups, community discussions, and industry CAB sessions.

• Manage IT project and initiative portfolios for specific business units.

• Assist stakeholders in completing ROI, benefit plans, and KPI evaluations.

• Provide project details to aid leadership in making approval decisions.

⛳️ Requirements

• EpicCare Ambulatory Certification.

• Experience in supporting healthcare EHR.

• Senior-level professional experience in healthcare-related information systems.

• Comprehensive knowledge and experience in business and applications.

• Familiarity with system analysis and operating systems.

• Proficient in Microsoft Office Suite, including Excel (pivot tables), Visio, Project, PowerPoint, and Word.

• Knowledge of project management and control.

• Ability to analyze technical, professional, and governmental documentation.

• Capability to write reports, correspondence, and process documents.

• Bachelor’s degree in information technology, healthcare, business, or a related field is required; alternatively, actively pursuing a bachelor’s degree with nine years of professional experience is acceptable.

• Four years of relevant work experience, or actively working towards a bachelor’s degree with six years of experience in related fields.

• Additional relevant experience may compensate for lack of education with Supervisory and HR approval.

• Required to gain certification on one or more Epic applications and maintain that certification.

• Ability to operate computers and IT equipment.

• Capacity to read computer monitors and documents.

• Ability to remain seated or standing for extended periods.

• Availability to work Monday through Friday, 8 AM to 5 PM, with evening and weekend on-call rotations.

• Willingness to undertake some quarterly travel as required.

🏝️ Benefits

• Comprehensive benefits package that includes wellness, health, security, connection, and engagement programs.

• Expectations for remote work along with provision of company equipment.