Senior Epic Analyst

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Evaluate clinical, business, and technical processes and challenges.

• Develop and propose recommendations for new and modified systems.

• Assess workflows, suggest solutions, and execute application implementations.

• Convert departmental requests into functional business requirements.

• Conduct financial analyses, create business plans, and perform impact evaluations.

• Oversee the preparation, installation, deployment, and production support of applications and Epic modules.

• Carry out workflow analysis, flow charting, design specifications, programming/building, testing, training, and implementation.

• Manage implementation schedules and address outstanding issues.

• Write code, maintain application tables, profiles, and dictionaries, and build screens or pathways.

• Test and troubleshoot software prior to final deployment.

• Coordinate activities for assigned Epic modules.

• Lead customer relations and resolve issues related to software applications.

• Act as a technical liaison with Epic vendors for implementation and post-implementation tasks.

• Provide project management support and serve as the primary contact for the department.

• Maintain and annually test application contingency plan documentation.

• Mentor and train team members in implementation planning, project management, system support, and customer service.

• Prioritize and enforce change control for assigned systems and modules.

• Ensure data integrity and confirm that new code does not disrupt previous versions.

• Communicate with departments, Epic representatives, and Prisma Health end users.

• Investigate operational issues and develop solution proposals.

• Create training materials and evaluate user curricula.

• Oversee the work of others to ensure timely completion of assignments.

⛳️ Requirements

• Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences, or a related field.

• Five (5) years of experience in EPIC or integrated EMR systems.

• Experience in information technology within a business, computer science, or healthcare environment.

• Epic certification in the assigned Epic application discipline.

• Alternatively, an Associate's degree in Computer Science or a related field along with six (6) years of relevant Information Technology experience may be considered.

• Alternatively, a High School Diploma or equivalent along with eight (8) years of relevant Information Technology experience, including two (2) years of Epic-related experience, and Epic certification in the required module may also be considered.

• Strong presentation skills.

• Excellent communication abilities.

• Strong interpersonal skills.

• Capability to manage multiple tasks effectively.

🏝️ Benefits

• Full-time day shift schedule.

• Remote work as noted in the job title.

• Opportunities for mentoring and training.

• Professional development through Epic and legacy systems training.

• Opportunity to engage in large projects and system upgrades.