Senior Entertainment Travel Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage incoming travel requests from Netflix stakeholders through various communication channels such as phone and email.

• Organize travel arrangements for A-listers, VIPs, talent, press, production teams, groups, event participants, and employees.

• Evaluate traveler budgets and provide optimal travel solutions.

• Comprehend the needs of the Entertainment sector and suggest suitable services.

• Coordinate small group travel for industry events and training sessions.

• Arrange travel for new hires and relocation needs.

• Plan, book, and oversee both domestic and international travel, encompassing flights, hotels, rail, car rentals, charter services, meet-and-greets, chauffeur services, lounges, VIP options, and ground transportation.

• Deliver outstanding customer service and maintain client engagement.

• Update travel manifests, manage rooming lists, and keep travel documentation organized for groups.

• Ensure the accuracy of itineraries and maintain invoicing and billing records.

• Provide assistance regarding visa and country-entry requirements.

• Handle various payment methods, including virtual payments via Conferma.

• Collaborate with colleagues across different regions to support a global follow-the-sun operation.

⛳️ Requirements

• Previous experience in Entertainment, including film, television, music touring, Group, or VIP Travel is preferred.

• Experience managing both small and large groups would be advantageous.

• Strong working knowledge of Sabre GDS along with good fare and ticketing knowledge.

• Proficient in global geography and managing intricate international itineraries.

• Experience in negotiating rates with airlines, hotels, and travel providers.

• Knowledge of visa regulations and VIP travel services.

• Demonstrated ability to manage multiple priorities concurrently and adjust to changes.

• Capacity to work independently while exercising discretion, judgment, and confidentiality.

• High attention to detail and exceptional organizational skills.

• Proven track record in customer service, relationship-building, and problem-solving.

• Ability to perform under pressure and adapt swiftly to evolving production or event needs.

• Flexible in adapting to client culture.

• Experience working with international teams within a follow-the-sun framework.

• Willingness to work flexible hours, including occasional bank holidays.

• 37.5 hours per week commitment.

• Saturday availability is mandatory.

• Capability to work in a 4–5 day shift pattern during 0800–1900 on weekdays and 0800–1800 on Saturdays, including rostered public holidays.

🏝️ Benefits

• Flexible working hours along with remote or work-from-home opportunities.

• Opportunities for skill and career development.

• Work at the cutting edge of travel technology and contribute to the future of corporate travel.

• Generous vacation allowances.

• Comprehensive compensation package that includes mental, physical, and financial wellbeing tools.

• Travel industry professional benefits and discounts.

• Inclusive workplace where diversity is recognized and celebrated.

• Work From Anywhere option for up to 60 days each year.