Senior Engineering Manager – Patient New Verticals

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Lead the engineering teams responsible for referral, payer, and phone channels.

• Take ownership of initiatives that establish new patient acquisition channels.

• Expand channels that attract patients to Headway through healthcare providers, insurers, and phone outreach.

• Develop new channels from inception by identifying key signals, executing swiftly, scaling successful strategies, and discontinuing ineffective projects.

• Integrate AI into patient referral, routing, and booking processes.

• Lead and nurture an engineering team focused on achieving results.

• Facilitate seamless collaboration for partners working with Headway.

• Collaborate daily with two product managers, data science teams, and operations.

• Engage directly with health systems and insurance providers.

• Report to the Head of Patient Engineering.

• Contribute to organizational growth as new channels are established.

⛳️ Requirements

• Minimum of 4 years of experience in managing engineers, with a proven history of recruitment and development.

• At least 5 years of experience in building production-level software.

• Proven experience in launching or enhancing acquisition, distribution, or partner channels.

• Experience in building initiatives from the ground up and navigating ambiguous situations.

• Capability to handle disrupted plans, partner delays, and unrecorded issues efficiently.

• Ability to cultivate trust with product teams, operations, and partners while resolving challenging trade-offs.

• A strong desire and capacity to manage, recruit, mentor, and set performance expectations.

• Bonus: Experience in healthcare, payer, or health system integrations.

• Bonus: Background in voice or conversational AI.

• Bonus: Experience with B2B2C products.

• Involvement in system design, leadership, product intuition, peer leadership, and practical AI coding interviews.

🏝️ Benefits

• Equity Compensation.

• Medical, Dental, and Vision coverage.

• HSA / FSA options.

• 401(k) matching.

• Therapy reimbursement.

• 18 weeks of parental leave for eligible employees.

• Annual reimbursement and membership for Carrot Fertility.

• 13 paid holidays each year.

• Holiday break during the week between December 25th and December 31st.

• Flexible PTO.

• Employee Assistance Program (EAP).

• Opportunities for training and professional development.

• Paid medical and caregiver leave.

• Remote work arrangement.